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Ext call not rolling to voicemail 1

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bad69cat

IS-IT--Management
May 28, 2010
280
US
This should not be difficult but I'm getting my butt kicked. I have and OPT 81 and old Callpilot. One user I have internal calls will forward to voicemail just fine, but for some reason external calls will only ring and not roll over to VM? The pilot DN for VM is 7000.... what am I missing? I tried changing CLS to SFA and that didn't do it... I also checked in Callpilot to see if anything was obvious. Didn't see anything. Anything stick out to you guys?


DES 3613
TN 040 0 11 15
TYPE 2616
CDEN 8D
CTYP XDLC
CUST 0
AOM 0
FDN 7000
TGAR 8
LDN NO
NCOS 6
SGRP 0
RNPG 33
SCI 0
SSU
LNRS 16
XLST 0
SCPW
CLS CTD FBD WTA LPR PUA MTD FNA HTA ADD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTA SFA MRD DDV CNID CDCA MSID DAPD BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUA DPUA DNDA CFXA ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTU DNDY DNO3 MCBN CDMR
CPND_LANG ENG
RCO 0
EFD
HUNT 7000
EHT
LHK 0
PLEV 02
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 7632 0 MARP
CPND
NAME Curtis Hansen
XPLN 13
DISPLAY_FMT FIRST,LAST
01 TRN
02 AO6
03 CFW 4 7298
04 RGA
05 RNP
06 SCN 7219 0
CPND
NAME ELECTRICIANS
XPLN 12
DISPLAY_FMT FIRST,LAST
07
08 SCN 7595 0
CPND
NAME ELECT SHOP
XPLN 10
DISPLAY_FMT FIRST,LAST
09 SCN 7998 0
CPND
NAME MODEM-ELECT SHOP
XPLN 16
DISPLAY_FMT FIRST,LAST
10 SCN 7973 0 MARP
CPND
NAME TODD VIALL
XPLN 10
DISPLAY_FMT FIRST,LAST
11 ADL 16
12 ADL 16
13 ADL 16
14 MWK 7000
15
DATE 24 JAN 2019
 
If you want both types of calls to go to VM why do you have CFTA in CLS
 
Ahaa! I knew it was simple. Did not catch CFTA - CFTD fixed it. Thanks!
 
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