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Ext Busy 1

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activenew

Technical User
Apr 13, 2015
283
SA


Hello Everyone,

I have the Ericsson MD110 system, I have a problem with Ext when contacting this Ext to get a busy tone.
When remove cable and connected again it works for a while, but go busy again after the call termination.

Thanks
 

Do not imagine how these commands helped me to solve the problem within minutes after it had been take a long time.

hence i would like to thank you both "himdp&parnum "


Thanks a lot
 
Activenew, you are correct with BPOS so from your BLFDP you can identify the boards to be deblocked and use that instead of individual EQU.

It would of course be best to identify the issue which causes the blocking after a power cut.
Some blocking bits are reload data so that if a DUSYI is performed with boards blocked, even if they are subsequently deblocked a data reload will restore the blocking. However in your case the blocking bit pattern is unusual. Do you have any special patches in ELP6 or DCP?
 
This is not my job. The technical person has resigned. Now I manage the system until they are hiring someone else and my knowledge is not enough. So I want your help to find real reason caused this problem. Without your help i cant do this.

Thanks again
 
NOTE: After a power failure the time on the system is incorrect.
 
think each configuration gone after power shutdown.

The system does not save the configuration.

As noted today new something when call internally from Ext to another Ext If do not respond, it continues ringing non-stop. Sometimes the transfer me to answer machine

thanks.
 
do DUBDP; to see what your backups are. Power outage will load from the latest dated REL volume.
Do you have battery back up?
 
the battery failure that why facing this problem.

when call ext 1119 if not response its transfer call to answer machine.
 


<DUBDP;
BACKUP DATA
EXTERNAL BACKUP LATEST PREVIOUS
REL2 REL1
14:45 12JUL06 11:55 03OCT16
LOCAL BACKUP
NO LIM WITH DIVERGENT TIME AND DATE

STANDBY SIDE
NO LIM WITH DIVERGENT TIME AND DATE

END
 
I know from your other post that the date on REL2 was due to a mistake with the date on the system and is not really 10 years old. The system will reload from REL1 (as it is the newest) after a power outage. If REL1 does not have the configuration you require, get the sytem to a condition you are happy with i.e. with no blocked boards and with extensions with the correct category, then do a DUSYI. This will overwrite REL2 with a more recent dump.

For the near future; get a more reliable mains power source and get replacement batteries.
In my experience, repeated power cycling will shorten the life of hardware on your sytem so you might face a more serious problem in the future if you fail to address the battery issue.
 

how many time should i run Duysi to overwrite REL2?
 
Dusyi done , but still not overwrite

any advise please to avoid this problem please.
 
See the advice on your other thread about DUSYI
 


thanks himdp for your support.
could you also please check why ext ringing for long time without stop , and my ext1119 when not answer the call it transfer the call to answer machine.


 
It seems that ext 1119 has "diversion on no reply" active. You can check this with SUDIP:DIR=1119; then compare with an extension which is not diverting to voice mail.
 


< SUDIP:DIR=1119;
DIRECTORY INFORMATION AT 08:12:20 05OCT16
DIRECTORY NUMBER : 1119
TYPE OF DIRECTORY NUMBER : ATS

ADDITIONAL NUMBER :

EXTENSION TERMINAL DATA
EQU TERMD ADN
1-0-40-31 0000000

EXTENSION DIRECTORY CATEGORIES
CAT TRAF SERV CDIV ROC TRM ADC CUST LANG BSEC MCOST
3 00030315 0200120100 000131000 000001 0 000000000 - 0 -

GROUP DATA

PARALLEL RINGING DATA

DIVERSION DATA
INDIVIDUAL DIVERSION NUMBER: 5700
PAGING DATA

How to remove this Diversion ?

 


One last thing, before, when call internally between the EXTs if there is no reply after 7 ringtones I hear this message (to leave a message press 1 to ended call press4..... etc.) .now do not heard anything just ringing non-stop.


Thanks
 
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