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- Thread starter HotelBoy
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I guess you have outed the EM #. Have you re used it for anything else. If so, you will need to remove that 1st. Then in LD23 create a new ACD with DN = EM extn & NCFW = the VM ACD #. I trust you didn't remove the EM extn from Voice Services DN table in Mail
correct maxp1 acd ncfw to the same number you forward to. if its mm check your voice service dn table, option 3 then 4 then 1.. those are from memory so go slow when you step through, voice serv.. voices ser apps then voice ser dn. that is wherbe used you tell the mail what the number is to for. in this case ex.. ms for menu, td for thru dial, etc
john poole
bellsouth business
columbia,sc
john poole
bellsouth business
columbia,sc
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