Export to pdf from Crystal - poor graphic resolution

[KerryC]

I have an application written in VB.NET that uses a Crystal Reports Viewer to allow the user to export a file to pdf. The report has a logo on it that gets quite choppy when printed from the pdf file.

I know there is a known issue in regards to this, and I've done the registry edits on my computer as outlined in the Business Objects KnowledgeBase article c2009714, and this helps immensely when reports are exported from Crystal Reports itself, or from my application running on my computer. However, when exporting from my application when it is installed on a computer that does not have Crystal Report installed, the logo still prints with low resolution. I edited the registry on that computer, adding the registry path and keys specified in the KB article but that doesn't seem to help.

Has anyone come accross this before, and been able to solve it?

Cheers,
Kerry

 

[jebenson]

Try posting this in the Business Objects: Crystal Reports 3 Integrate Forum at this link: forum768

I think you'll be more likely to get the response you need there.

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[KerryC]

Will do, thanks.

Kerry