Export issues

[thysonj]

We are attempting to export directly to either pdf or word. We are having rpoblems with the pdf export. We are using a url like such to do this..

window.location="viewrpt.cwr?id=" + T_ID + "&apsuser=administrator&apspassword=" + CR_pass + "&apsauthtype=Enterprise&cmd=EXPORT&EXPORT_FMT=U2FPDF:0&promptex-@ReportID=" + R_ID;

where the vars are JS vars. the url is being built correctly but the export does not work. We have been able to get it to work intermitently. It seems it gets hung up on the export. is this a known problem and is there a way to fix it?

 

[SurfingGecko]

What's the CE version and have you tried to export from the CMC or ePortfolio to PDF? was this successful.

Is CE patched up-to-date?

Have you tried the URL export with another format?

Testing in other areas will help you rule out where the issue lies.

Cheers,

SurfingGecko

http://www.surfinggeckosoftware.com

Home of Crystal Ease

 

[thysonj]

we actually discovered this was a Acrobat problem on the local machines.

Thanks

 

[JoshMarquart]

When creating new windows like this and opening reports, how do you manage licensing? We can open the reports without a problem, but since we have 7 web servers and 3 licenses, we are concerned about locking up all the users.