ChrisCalvert
Technical User
Hello:
I have a report that shows the monthly averages of performance monitors for phone agents in our company. The only things that need to be in this report are the agents name and average. I have nothing in the details section and have the report grouped by agent with an average field that shows the average of the monitor scores. However, when I export to csv, I get blank lines for the detail rows. Is there any way to avoid this?
-Chris
I have a report that shows the monthly averages of performance monitors for phone agents in our company. The only things that need to be in this report are the agents name and average. I have nothing in the details section and have the report grouped by agent with an average field that shows the average of the monitor scores. However, when I export to csv, I get blank lines for the detail rows. Is there any way to avoid this?
-Chris