Explorer window will not close

[jay111]

Hi - I've win98 OS and have Internet Explorer as a browser. I can open explorer and browse for a few seconds but then I can not close the window down. Everything else works eg opening links, etc. I've even upgraded from 5.5 to 6 and it is still the same.

Can anybody help???

 

[kippy13]

Sorry, some clarification needed.
Is the problem u are having with Windows explorer or internet explorer, from what u say it seems to be internet explorer however can u clarify.

"Sometimes I do not know but I try hard"- R.F. Haughty 1923

 

[jay111]

Its internet explorer - sorry!!!

 

[kippy13]

Can u download a copy of hijack this(do a search on google) run it and post the log file here.
It'll list all tasks running etc.


"Sometimes I do not know but I try hard"- R.F. Haughty 1923

 

[jay111]

Logfile of HijackThis v1.97.7
Scan saved at 15:01:04, on 17-Dec-03
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\MS\SMS\CORE\BIN\CLISVC95.EXE
C:\WINDOWS\SYSTEM\ATI2EVXX.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MDM.EXE
C:\EPOAGENT\FRAMEWORKSERVICE.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\VIRUSSCAN\AVSYNMGR.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\EPOAGENT\NAPRDMGR.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\VIRUSSCAN\VSSTAT.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\VIRUSSCAN\VSHWIN32.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\VIRUSSCAN\AVCONSOL.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\VIRUSSCAN\WEBSCANX.EXE
C:\WINDOWS\MS\SMS\CLICOMP\APA\BIN\SMSAPM32.EXE
C:\WINDOWS\MS\SMS\CLICOMP\SWDIST32\BIN\SMSMON32.EXE
C:\WINDOWS\MS\SMS\CLICOMP\REMCTRL\WUSER32.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\HPZTSB03.EXE
C:\WINDOWS\SYSTEM\INTERNAT.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\EPOAGENT\UPDATERUI.EXE
C:\PROGRAM FILES\COMMON FILES\ROXIO SHARED\PROJECT SELECTOR\PROJSELECTOR.EXE
C:\PROGRAM FILES\ROXIO\EASY CD CREATOR 6\DRAGTODISC\DRGTODSC.EXE
C:\PROGRAM FILES\ROXIO\EASY CD CREATOR 6\AUDIOCENTRAL\RXMON.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OSA.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\MSOFFICE.EXE
C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\DISTILLR\ACROTRAY.EXE
C:\PROGRAM FILES\PSION\PSIWIN\PSCONSV.EXE
C:\LOTUS\ORGANIZE\EASYCLIP.EXE
C:\LOTUS\ORGREG\REMIND32.EXE
C:\PROGRAM FILES\ROXIO\EASY CD CREATOR 6\AUDIOCENTRAL\PLAYLIST.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\PSION\PSIWIN\ELOGERR.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\WINDOWS\TEMP\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://uk.yahoo.com/

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = smsproxy01:80
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\ACROBAT\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {BC0D2038-2DE5-4A6F-92BC-B18A3E0DE32A} - C:\WINDOWS\IEXPLORR11.DLL
O2 - BHO: (no name) - {39AF31DD-EAFC-45EA-A56C-385B52E25CC0} - C:\WINDOWS\IEXPLORR22.DLL
O2 - BHO: (no name) - {4CEBBC6B-5CEE-4644-80CF-38980BAE93F6} - C:\WINDOWS\IEXPLORR23.DLL
O2 - BHO: (no name) - {6B12DABB-0B7C-44FA-B0B3-4BAFF3790256} - C:\WINDOWS\IEXPLORR24.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [SMS Win9x Message Agent] C:\WINDOWS\MS\SMS\core\bin\SMSMsg.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb03.exe
O4 - HKLM\..\Run: [internat.exe] internat.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [mdac_runonce] C:\WINDOWS\SYSTEM\runonce.exe
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\ePOAgent\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [WINSTART001.EXE] C:\WINDOWS\System\WINSTART001.EXE -b
O4 - HKLM\..\Run: [projselector] "C:\Program Files\Common Files\Roxio Shared\Project Selector\projselector.exe" -r
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SMS Client Service] C:\WINDOWS\MS\SMS\core\bin\clisvc95.exe
O4 - HKLM\..\RunServices: [ATIPOLL] ati2evxx.exe
O4 - HKLM\..\RunServices: [ATISmart] C:\WINDOWS\SYSTEM\ati2s9ag.exe
O4 - HKLM\..\RunServices: [Machine Debug Manager] C:\WINDOWS\SYSTEM\MDM.EXE
O4 - HKLM\..\RunServices: [McAfee Framework Service] C:\EPOAGENT\FRAMEWORKSERVICE.EXE /ServiceStart
O4 - HKLM\..\RunServices: [McAfeeVirusScanService] C:\Program Files\Network Associates\VirusScan\AVSYNMGR.EXE
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Startup: Microsoft Office Shortcut Bar.lnk = C:\Program Files\Microsoft Office\Office\MSOFFICE.EXE
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Startup: PsiWin 2.3 Connection Server.lnk = C:\Program Files\Psion\PsiWin\Psconsv.exe
O4 - Startup: Lotus Organizer EasyClip.lnk = C:\lotus\organize\easyclip.exe
O4 - Startup: Lotus Organizer Registration.lnk = C:\lotus\orgreg\remind32.exe
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {E6A3C1E2-F792-483E-9133-596215172BE9} (AcceptLang Class) -

http://runonce.msn.com/setacceptlang.cab

O16 - DPF: {EF58E341-49C3-4156-A3C4-5FFCA7C1EAB7} (Portal.Gateway) -

http://www.euras.com/euras/router2/router.CAB

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -

http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://E:\supercd\IntraLaunch.CAB
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = thales-ad.co.uk
O17 - HKLM\System\CCS\Services\VxD\MSTCP: SearchList = thales-ad.co.uk
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 172.29.4.3,172.29.4.6

 

[kippy13]

Hi,
That looks okay, however u have a lot of stuff running.
Have u tried running a repair on it?
Add remove programmes, check the repair option.
Are u having other issues ?

"Sometimes I do not know but I try hard"- R.F. Haughty 1923