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Explorer view problem

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beo1

Programmer
Jul 20, 2006
4
BE
Hi,

When I click the "explorer view" link in a document library, I get the error message "can't find the file:\\//whatever"

What can I do?

I am using WSS 2.0
 
Hello,

Does this occur on all machines you've tried from? If it is only your machine then check if the webclient service is running on your machine. I have actually had problems where I had to stop the webclient service, and then tried the explorer view, and then restart it.

Cheers,
Thomas



 
Hi,

It occurs on all machines. The webclient service is running, but I still get the error.

 
One thing you can take a look at is the ISAPI filters on the actual Virtual Server or Web Site in IIS. I have seen issues where a citrix or another programs ISAPI filter is placed above stsfltr in the IIS VS or WS. Ensure stsfltr is the top priority, or if possible is the only ISAPI filter there. Take a look and see if that is the case. What Service Pack for WSS are you using?

Also as Thomas mentioned ensure on ALL Desktops that the WEBCLIENT service is running, and reboot the machine. Stopping and then restarting the WEBCLIENT service with out the reboot breaks it. Try from the server itself where Sharepoint is installed, again making sure the WEBCLIENT service is renabled and running. See if from the server itself the problem occurs. Also, is the site you are connecting to running on port 80, or using SSL? Another thing to note, is there a firewall or router between your client machines and the Sharepoint Server?

Later,
Jay
 
stsfltr is top priority.
I am using the service pack 2 of wss.
The site is not using SSL.
The problem occurs also in the server where the sharepoint is installed.

This problem started after the sharepoint database was migrated to another server.

The explorer view works for some sites:

All the sites that are located at the explorer view doesn't work.
But the sites located at the explorer view works.
 
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