Explorer does not work Netscape does

[SirWillie]

I have one account on a windows 2000 PC that IE does not work (goes right straight to "Do I want to send message to MS" and restart IE).
IE works on the other 3 accounts on this pc and netscape works on this account.

Error Log message:

iexplore.exe, 6.0.2800.1106, shell32.dll, 5.0.3900.6922, 0001e131.

I've run Norton AV, CW-Shredder, ad-aware, and spy-bot s&d

Tried LSPFix, IE_fix.cmd and Winsockfix and reinstalled IE
and updated all critical fixes

Still at the same spot.

Any Ideas what to try next?

 

[SirWillie]

My next step was to delete cookies then to turn off third party browser extensions...neither fixed the problem....

Found a couple of registry fix files and combined and shrank them to update only HKcurrent user IE setting......Fixed the problem...here is the resultant file.

Currentuser.reg:

REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchUrl]
""="

http://home.microsoft.com/access/autosearch.asp?p=%s"

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\main]
"Search Page"="

http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch"

"Search Bar"="

http://search.msn.com/spbasic.htm"

"Use Custom Search URL"= dword:00000000

[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]

; reset default entries for XP\IE6

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{CFBFAE00-17A6-11D0-99CB-00C04FD64497}"=""


; reset Toolbars data

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"ITBarLayout"=-

[-HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Control Panel]

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Control Panel]

[-HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Restrictions]

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Restrictions]

[-HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Toolbars\Restrictions]

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Toolbars\Restrictions]

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Control Panel]
"HomePage"=dword:00000000

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Restrictions]
"NoSetHomePage"=-

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer]
"NoToolbarCustomize"=dword:00000000
"NoBandCustomize"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Show_FullURL"="no"
"Show_ToolBar"="yes"
"Show_URLToolBar"="yes"
"Start Page"="about:blank"
"Show_StatusBar"="yes"
"Show_URLinStatusBar"="yes"
"Window_Placement"=-

 

[amen1973]

Have you tried making a new user and then copying the problemed user's documents and setting files into the new user? Since the other 3 users work fine it sounds like there is a problem within the account itself. I know this is not a fix but a possible work around.

Good Luck