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Expansion Module Disabled - Unlicensed

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harsh1989

Technical User
Dec 13, 2013
31
Hello,

I need to know what part number I am missing, i have 2 expansion modules which dont't work.
Once I check my system monitor it says "Expansion Module Disabled - Unlicensed"

What is the part or the license I am missing.


Thank You.



 
Depending how old the system is.... could be a pre R5 system missing the upgrade to Pro licence (which doesn't exist anymore) , or a new system upgraded with a small site licence :)

 
Is the system running essential or Basic? What shows in the "Licences" section? :)

 
The Small Site Upgrade License don't allow expansion modules and are limited to 32 users.

If you have a new system, why do you have an upgrade license?

"Trying is the first step to failure..." - Homer
 
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