Expansion module and upgrading the firmware. 3

[479]

Ok I hate asking for help twice in a row but I am stuck here I have read the following threads

http://www.tek-tips.com/viewthread.cfm?qid=1236892

and

http://www.tek-tips.com/viewthread.cfm?qid=1375532

I have a 400 16 port digital station expansion module (700184807). When I plug it in using a straight patch cable I get dial tone but I can not actually access the system. It does show up in system manager however the serial number shows up as 7. I think what I need to do is upgrade the software for the expansion module. I am running 3.2 on the 403. What steps do I take to upgrade or at least attempt to upgrade my expansion module. I have read the above posts in detail however I want to be sure I am following the correct steps.

 

[tlpeter]

Just upgrade and only select the module.


BAZINGA!

I'm not insane, my mother had me tested!

 

[TomMills]

When I plug it in using a straight patch cable"

Also, make sure you use the supplied blue cable, not a patch lead.

http://www.twitter.com/tem1985

ACSS-SME
fo shizzle ma nizzle.

 

[479]

Tom,

I do not have one yet, but I read somewhere on this forum that a straight through cable would at least get me programed so I can simply plug and go when I get a cable. Any idea where to get a factory cable? I have only found aftermarket online.

Thanks.

 

[TomMills]

there should have been one in the box.

http://www.twitter.com/tem1985

ACSS-SME
fo shizzle ma nizzle.

 

[479]

Tom,

A majority of this system most of the phones and the 403 were a donation. The 16 port expansion module I bought and donated to the group. I am working with a non profit trying to replace an aging and dying system so I have to work with what I have. The expansion module I bought was purchased used and only came with a power supply. My area of knowledge is with Definity and the Merlin and Partner lines this is a whole new world to me I am doing my best to educate my self but I still have ALOT of ignorance.

 

[tlpeter]

Use a shielded cable that is max 0,5 meter.
This should do it but if there are problem then you know where it comes from.


BAZINGA!

I'm not insane, my mother had me tested!

 

[479]

Ok thanks tipeter,

I am still looking to get the correct/OEM cable once I can confirm the unit works and that when I can actually find one. If anyone here sells one I would be more willing to buy from someone that has helped me than a random company online. Thanks!

 

[tlpeter]

It is a STP cat5e 350mhz cable.
So be sure that you have a cable like that.

BAZINGA!

I'm not insane, my mother had me tested!

 

[TomMills]

where are you based?

http://www.twitter.com/tem1985

ACSS-SME
fo shizzle ma nizzle.

 

[tlpeter]

At home

BAZINGA!

I'm not insane, my mother had me tested!

 

[TomMills]

not you

http://www.twitter.com/tem1985

ACSS-SME
fo shizzle ma nizzle.

 

[tlpeter]

I know but i could not resist


BAZINGA!

I'm not insane, my mother had me tested!

 

[479]

Located in Massachusetts.

 

[TomMills]

plenty of US guys here, sit tight, one of them will probably have a cable.

http://www.twitter.com/tem1985

ACSS-SME
fo shizzle ma nizzle.

 

[479]

Ok so now that I am actually able to give this the time it deserves I have found that the expansion module actually has newer software. It is version 4.1 I have 3.2.67 can I downgrade the expansion unit?

 

[479]

I found this thread

http://www.tek-tips.com/viewthread.cfm?qid=1371158

But I am lost as to how to make only the expansion module look at this file.

 

[amriddle01]

4.1 is 2.1, modules always show 2 higher than the corresponding system version, so the module needs to show 5.2.67 once upgraded

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers

 

[tlpeter]

Just do an upgrade and only select the module.

BAZINGA!

I'm not insane, my mother had me tested!

 

[479]

Ok well in that case I think I am lost I am in the upgrade menu trying to point the expansion module to what I believe is the correct file. I am 100% clueless at this point. If I go to upgrade I see that there is a version file. How do I make it upload to the expansion unit.