Expanding Notes Section 1

[RHStansbury]

I am running ACT!2006 in conjunction with ResumeGrabber Pro and am having issues with resumes being put into the notes section correctly. My coworkers, who are using regular ResumeGrabber, have no problems. I get the top few lines of the resume and that is it. ResumeGrabber tells me that it is an issue with ACT and that I need to expand my notes section. Does anyone know how to do this?

Thank you,

Ryan

 

[GLComputing]

Expand your Notes section?
Unless they mean to move the horizontal bar upwards, I suggest you ask them what they mean.

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au

For ACT! by Sage and ACT! for Lotus Notes

 

[RHStansbury]

They are saying that I can expand the size of what I can put in there. Not the literal size, but basically the number of characters that can be imported to the notes section. For example a resume in plain text format has less characters than one in html format due to spaces needed in the formatting of the html version

 

[GLComputing]

I'm not aware of any way in ACT! to modify the amount of data that can be added to a note.

The only think similar is this

http://itdomino.act.com/act.nsf/docid/17891

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au

For ACT! by Sage and ACT! for Lotus Notes

 

[Djon43]

I'm having the same issue with 2005. I don't think earlier releases had this shortcoming.

I'll ask separately "how link MSWord to contact?" ...should know the answer, but..

 

[GLComputing]

Ryan said it only happens with the pro version of ResumeGrabber, so I'd think it's a bug in their product.

Need more inf to answer "how link MSWord to contact?"

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au

 

[Djon43]

I mistakenly said I used ResumeGrabber...I did a few years ago but for reasons I don't recall, it didn't fit my particular workflow. ListGrabber serves my purposes.

Notes in 7 (2005) are limited to small-x-number of characters or lines. Resumes have to be filed as Word docs.

To save contact info from resume Word docs cut/paste top-line contact/recent-employment info, then manually fill ACT cells. If I don't want to take the time, name and company in Contact are enough, since the rest will be in notes.

ResumeGrabber would make sense if I dealt with more than a few resumes every now and then.

I hope 9 has more room in Notes, but it's not critical.

 

[GLComputing]

I think the limit is a SQL field limit of 32k

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au

 

[RHStansbury]

Is there any way to alter that field?

 

[GLComputing]

Not in ACT!... and I don't think in SQL without making it non-searchable. It's bad database practice to have such large fields.

How about converting the Word doc to text (remove graphics and formatting) and the text should fit ok... and then attach the doc file to the note as an attached file.

Or just attaching the file itself?

What are you trying to do with the data once added?

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au

 

[Djon43]

I can't speak for Ryan, but I'd like to read the resume in Notes, with basic formatting (spacing).

ACT is used on the fly for many, much like a Daytimer... an active contact manager as much as research tool or database.

 

[GLComputing]

You could drop it into WordPad or Notepad and reduce the full size (it needs to be under 30,000 characters I think)

Sometimes, instead of looking at the feature, it helps to take a step back and look at the function you're actually trying to achieve.

I would think that looking at a full resume in the Notes area would lose quite a bit of the impact and not be easy to read. The only thing you lose by attaching the doc is the ability to keyword search the database... so put the important info into the Note and attach the original doc to that same Notes (so it's only a click away).

I uderstand using ACT! on the fly... I have lived in ACT! and currently access it from the desktop, web and via Handheld Contact on my BlackBerry

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au

 

[RHStansbury]

My whole point is that I don't want to have to do all that. I want resumegrabber to do all of the heavy lifting for me

 

[GLComputing]

Can you confirm that the standard version works but the Pro version has this issue?

If they say there's a way to do this in ACT!, I'd like to know where.

I don't know a lot about ResumeGrabber ... I was looking at it a while ago and found it difficult to get support emails answered from them.

Do you deal with an ACC (

http://www.act.com/acc)?

If so, they might get a better answer from eGrabber

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au

 

[Djon43]

I've had amazingly good help from Egrabber : South Asian folks, therefore they speak functional English (ie. not Texans!), and they work (usually) from Silicon Valley.

Speaking with them a dozen times in five years, they've never put me in a queue. Sometimes they've required a callback (evidently a very small team), but it's always been within a day and then been 100%. It's never had to do with bugs or weirdness, simply my bonehead instruction related to three of their products and one upgrade.

 

[GLComputing]

I guess my contact has been via email as they don't do phone support outside North America... which is funny, as most of their staff are based in India.

They asked us several times to assist with some projects in this region, but whenever we asked a question about them, it took weeks to hear back.

Also Raj, their best guy, left earlier this year.

Do Texans speak English? ;-)

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au