Executive Secretary Unable to Join in on Calls 2

[jakatz]

At one time, our Executive Secretary, who has buttons on her phone for the two executives lines she answers (see print of her TN below), was able to join in (at one time), on conversations in progress that the executives were on. Supposedly, now, she is unable to access calls in progress by pressing the active line (in this case, on the TN I am showing below, buttons 24, 25, & 26.) Should these buttons be using something other than "SCR" for her to access the calls?

DES  081A         
TN   001 0 00 13                
TYPE 2616         
CDEN 8D       
CUST 0      
AOM  1      
FDN  7000         
TGAR 0      
LDN  NO       
NCOS 5      
SGRP 0      
RNPG 3      
SCI  0      
SSU  0003         
LNRS 16       
XLST    
CLS  UNR FBD WTA LPR PUA MTD FNA HTA ADD HFA                                            
     MWA AAD IMD XHD IRD NID OLD VCE DRG1                                         
     POD DSX VMD CMSD CCSD SWD LNA CNDA                                       
     CFTD SFA MRD PDN DDV CNID                              
     ICDD CDMD MCTD CLBD AUTU                             
     GPUA DPUA DNDA CFXA A                        
     CPFA CPTA ABDD CFHD FICD NAID                                  
     DDGA NAMA              
     USRD ULAD OCBD                   
CPND_LANG ENG             
RCO  0      
HUNT 7000         
LHK  1      
PLEV 02       
AST   
IAPG 0      
ITNA NO       
DGRP    
MLWU_LANG 0           
DNDR 0      
KEY  00 SCR 2719    MARP                        
        CPND            
          NAME 
          XPLN 20                 
          DISPLAY_FMT FIRST,LAST                                
     01 SCR 3719    MARP                        
        CPND            
          NAME 
          XPLN 20                 
          DISPLAY_FMT FIRST,LAST                                
     02 ADL 16  916302272000                            
     03 ADL 16  9120128802222                             
     04 ADL 16  93548487                        
     05 RDL 16 912129442121                           
     06 TRN           
     07       
     08 HOT D 7000                  
     09 RDL 16 97316899                       
     10 PRK           
     11 SSU 0001                
     12 CFW 16  2717                    
     13 RNP           
     14 AO6           
     15       
     16 SCR 2999                
        CPND            
          NAME NITE BELL                        
          XPLN 27                 
          DISPLAY_FMT FIRST,LAST                                
     17 ADL 16  8911#*62                        
     18 ADL 16              
     19       
     20 ADL 16              
     21 ADL 16              
     22 ADL 16              
     23 ADL 16              
[COLOR=blue]     24 SCR 3750                
        CPND            
          NAME 
          XPLN 16                 
          DISPLAY_FMT FIRST,LAST                                
     25 SCR 3717                
     26 SCR 3716 [/color]                
        CPND            
          NAME 
          XPLN 16                 
          DISPLAY_FMT FIRST,LAST                                
     27 ADL 16              
     28 ADL 16              
     29 DIG 5 5 R                 
     30 DIG 4 5 R
     31 DIG 3 5 R
     32 DIG 2 5 R
     33 ADL 16
     34 ADL 16
     35 SCR 2750
        CPND
          NAME 
          XPLN 27
          DISPLAY_FMT FIRST,LAST
     36 SCR 2717
        CPND
          NAME 
          XPLN 27
          DISPLAY_FMT FIRST,LAST
     37 SCR 2716
        CPND
          NAME 
          XPLN 16
          DISPLAY_FMT FIRST,LAST
DATE 31 JAN 2006

 

[yyrkroon]

POA in the CLS

 

[acewarlock]

POA in thr CLS on the EXEC phones.

 

[norteltx]

You either need a PRS key programmed or have a 2500 analog set programmed with the same ext. number as the execs. That eliminates privacy.

 

[johnpoole]

fastest way it to add the analog tn to the mix.. removes all privacy from the call.. conf is the perfered method.. if your company needs party lines then the analog tn will provide that..

john poole
bellsouth business
columbia,sc