ExchangeAL Problems and Event 8026, 8250, 5, 5000, 8197

[vincelewin]

Help please.

I am getting major problems with exchange at startup, infact it just wont start after a re-boot. The only thing I have found to work is to re-instal SP2 and then without re-starting the server, I start the services.

I have Exchange running on the second DC in my domain. The machine is a GC.

These are the events in the order logged after a re-boot. The second error is rather strange as it is being logged on a DC, surely it should see the AD??

I have tried telneting to port 389 and LDAP appears to be working ok.

Event Type: Error
Event Source: MSExchangeAL
Event Category: Service Control
Event ID: 8250
Date: 19/04/2006
Time: 14:33:39
User: N/A
Computer: DEVONSHIRE-WS1
Description:
The Win32 API call 'DsGetDCNameW' returned error code [0x862] The specified component could not be found in the configuration information. The service could not be initialized. Make sure that the operating system was installed properly.

For more information, click

http://www.microsoft.com/contentredirect.asp.

Event Type: Error
Event Source: MSExchangeAL
Event Category: LDAP Operations
Event ID: 8026
Date: 19/04/2006
Time: 14:33:39
User: N/A
Computer: DEVONSHIRE-WS1
Description:
LDAP Bind was unsuccessful on directory devonshire-ws1.devonshirehotels.co.uk for distinguished name ''. Directory returned error:[0x51] Server Down.

For more information, click

http://www.microsoft.com/contentredirect.asp.

Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 5000
Date: 19/04/2006
Time: 15:26:09
User: N/A
Computer: DEVONSHIRE-WS1
Description:
Unable to initialize the Microsoft Exchange Information Store service. Failed to search for msExchUce in DS - Error 0x80004005.

For more information, click

http://www.microsoft.com/contentredirect.asp.

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1097
Date: 19/04/2006
Time: 15:26:18
User: NT AUTHORITY\SYSTEM
Computer: DEVONSHIRE-WS1
Description:
Windows cannot find the machine account, The Local Security Authority cannot be contacted .

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1030
Date: 19/04/2006
Time: 15:26:18
User: NT AUTHORITY\SYSTEM
Computer: DEVONSHIRE-WS1
Description:
Windows cannot query for the list of Group Policy objects. Check the event log for possible messages previously logged by the policy engine that describes the reason for this.

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: MSExchangeFBPublish
Event Category: General
Event ID: 8197
Date: 19/04/2006
Time: 15:28:08
User: N/A
Computer: DEVONSHIRE-WS1
Description:
Error initializing session for virtual machine DEVONSHIRE-WS1. The error number is 0x8004011d. Make sure Microsoft Exchange Store is running.

For more information, click

http://www.microsoft.com/contentredirect.asp.

Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 5000
Date: 19/04/2006
Time: 15:32:29
User: N/A
Computer: DEVONSHIRE-WS1
Description:
Unable to initialize the Microsoft Exchange Information Store service. Failed to search for msExchUce in DS - Error 0x80004005.

For more information, click

http://www.microsoft.com/contentredirect.asp.

After this I re-installed SP2 and started the services manually. The services are still running now, 16:54 20/04/06 but history dictates that a reboot will see them fail.

Has anyone come accross this or a similar problem?

Regards
Vince

 

[58sniper]

I'd try looking those up at eventid.net - there's a wealth of info there.

Pat Richard, MCSE(2) MCSA:Messaging, CNA(2)

 

[vincelewin]

Pat,

I have spent days looking these events up and have got nowhere.

I find Google is a much better bet as it gives you pages from eventid.net as well as digging out those imposible to find microsoft pages.

What would you do if this was your server?

Regards

Vince

 

[jtylertt]

For the error ids: 1030 and 1097

Follow these steps to resolve:
1. Stop the Kerberos Key Distribution service
2. Stop the TCP/IP Netbios Helper
3. Start the Kerberos Key Distribution service first
4. Next start the TCP/IP Netbios Helper

This error may occur again after rebooting the server, so go through these steps again to resolve.

Thanks