Exchange sever Mailbox backup error

[tintedman]

On veritas 8.6 on our Exchangeserver cannot baclup individual mailboxes comes up with an error directory not found. This was a test backup just to backup one mailbox and all its contents log print is as follows

======================================================================
Job server: EXCHANGEBOX
Job name: Backup 0028
Job started: Friday, February 13, 2004 at 8:41:08 AM
Job type: Backup
Job Log: BEX12.txt
======================================================================

Drive and media information from media mount:
Robotic Library Name:
Drive Name: BNCHMARK 1
Slot: 0
Media GUID: {0E739C9B-FDF6-42C8-939D-3F3CD2054EEE}
Media Label: Friday One
Overwrite Protection Time Left: None
Append Time Left: 1 Hour
Targeted Media Set Name: Media Set 1

======================================================================
Job Operation - Backup
Media operation - overwrite.
Software compression enabled.
======================================================================

Media Name: "Media created 2/13/04 08:41:09 AM"
Backup of "\\EXCHANGEBOX\Microsoft Exchange Mailboxes "
Backup set #1 on storage media #1
Backup set description: "Backup 0028"
Backup Type: FULL - Back Up Files - Reset Archive Bit
Backup started on 2/13/04 at 8:41:24 AM.
Access denied to directory ?.
^ ^ ^ ^ ^
Directory not found. Can not backup directory ?Dilip Dabrai [dilipdabrai] and its subdirectories.

Backup completed on 2/13/04 at 8:41:31 AM.
1 item was skipped.
Processed 0 bytes in 7 seconds.
Throughput rate: 0.0 MB/min
----------------------------------------------------------------------

======================================================================
Job ended: Friday, February 13, 2004 at 8:41:33 AM
Job completion status: Failed
======================================================================


Please can anybody help

Thanks

Dilip

 

[RichardMoran]

I'm not sure if I remember this correctly, but I think it's to do with the Backup Exec logon account. I believe that to do Mailbox backups you have to have a unique mailbox created for the Backup Exec logon account.

You should find it in the Administrators guide, as I'm sure I had the same problem and found the solution in there. It's most likely under the MS Exchange agent section.

Hope this points you in the right direction.

Rik

 

[mkerklaan]

I think the user Dilip Dadrai was deleted. Thing is exchange mailbox still exists. You should delete/purge the mailbox or reconnect it to another user