Dear All,
Before I tell you about my hugely mind bending, teeth grinding problem .. I would like to introduce myself! My names Shug, I’m 20 and from the UK. More importantly and reluctantly I have recently been promoted to “IT Supervisor”
Anyway! So I come in one morning and the server ran out of memory again; could do anything on the server and had to push the power button to turn the server off. Once it booted back up, nobody could access anything. The mapped drives where locked out and no one could access there emails. The server was displaying the following error message: “Warning: Licence usage for a product licensed in per server mode is nearing the maximum number of licenses purchased. Consult the Application event log or Licence Manager from the Administrative Tools folder for more
information”. I went to view the installed CAL’s inside licensing snap in, also in administrative tools. This is where it gets a bit strange; it displays a different number of installed licences and maximum usage every time the server is restarted. Even worse the license codes and number of licenses have gone missing. There are no paper copy of the CAL we purchased. Every few hours the license server will need to be restarted otherwise everyone will get locked out, and a relatively new problem is the exchange information store needs restarting as well. If both these services are not restarted on an hourly basis, exchange locks users out and no one can access server resources.
Is there something that can be done? Is there an underlining problem that is coursing the services to stop working? Or is the best solution just, restore a backup? Can I still obtain my CAL’s by contacting MS and providing our product ID?
Because the CAL’s are missing the server locks users out on the bases that it thinks there are no valid licenses installed ????? but as soon as you restart the license logging service everything works fine again.
Thanks for your help
Best Regards
Shug!
Before I tell you about my hugely mind bending, teeth grinding problem .. I would like to introduce myself! My names Shug, I’m 20 and from the UK. More importantly and reluctantly I have recently been promoted to “IT Supervisor”
Anyway! So I come in one morning and the server ran out of memory again; could do anything on the server and had to push the power button to turn the server off. Once it booted back up, nobody could access anything. The mapped drives where locked out and no one could access there emails. The server was displaying the following error message: “Warning: Licence usage for a product licensed in per server mode is nearing the maximum number of licenses purchased. Consult the Application event log or Licence Manager from the Administrative Tools folder for more
information”. I went to view the installed CAL’s inside licensing snap in, also in administrative tools. This is where it gets a bit strange; it displays a different number of installed licences and maximum usage every time the server is restarted. Even worse the license codes and number of licenses have gone missing. There are no paper copy of the CAL we purchased. Every few hours the license server will need to be restarted otherwise everyone will get locked out, and a relatively new problem is the exchange information store needs restarting as well. If both these services are not restarted on an hourly basis, exchange locks users out and no one can access server resources.
Is there something that can be done? Is there an underlining problem that is coursing the services to stop working? Or is the best solution just, restore a backup? Can I still obtain my CAL’s by contacting MS and providing our product ID?
Because the CAL’s are missing the server locks users out on the bases that it thinks there are no valid licenses installed ????? but as soon as you restart the license logging service everything works fine again.
Thanks for your help
Best Regards
Shug!