Exchange Outlook Sent Item Sync'ing Issue

[PulsaMatt]

The pres of my company is having an issue. On plane flights he replies to his emails to make sure he is caught up on them, once he is in the office all the queued emails send out. But, his sent items dont show up in the "sent items" folder until he does a full sync of his email manually.

I assume it has something to do with the local cache of the folder contents not being updated, but I am not sure.

Anyone have any ideas of where I can look? Any help is greatly appreciated.



Matt Laski
Network Administrator
Pulsafeeder SPO

 

[frainbreeze]

hello

just an idea if you're in OL2003, in his outlook

tools > email accounts > edit >change >
More settings > Advanced tab

are you using Cached exchange mode?

more info:

http://www.microsoft.com/office/ork/2003/three/ch7/outb04.htm

it should take away the need for him to manually send/receive

another simple thing to do would be to modify the send/receive groups to "perform an automatic send/receive when exiting"

good luck with it

frainbreeze




If at first you don't succeed, then skydiving isn't for you.