Exchange Mailbox Problems.

[edwalsh]

Hi Folks
I wonder if any of you have any ideas about this little problem we've been having?

We back-up 8 Exchange Servers every night, Apart from the usual corrupt files 6 of them are fine but 2 of them have been failing everynight with this message:

Verify of "\\EXGCH02\Microsoft Exchange Mailboxes "
Backup set #3 on storage media #1
Backup set description: "Daily from 6/4/2000"
Verify started on 12/03/02 at 22:26:22 .
An inconsistency was encountered on the storage media in QUANTUM 1.
^ ^ ^ ^ ^

Recently we had to restore some files attached to a mailbox, when we ran the restore it gave us the exact same message:

An inconsistency was encountered on the storage media in QUANTUM 1.
^ ^ ^ ^ ^

We managed to restore the files eventually using 3 different backups.
We have tried some test restores but get the same problem.

We have so far tried new media, Changing and stopping compression, no change from any of these.

I have checked the Knowledge base and here but could find no clues.

All the Exchange servers are set up the same, HP Netserver LH3R, QUANTUM DLT 8000 drives,
B Exec 8.0 Rev.3311+Agent for MS Exchange, Exchange 5.5, Win NT.

Any advice gratefully received.

Thanks

Ed

 

[mhornbeck]

have you cleaned the tape drive.
last time i had that problem my cleanning tape was old
got new cleaning tape and all right then.