Exchange Error On Brick Level Backup

[rrkano]

I'm getting the following error (All of a sudden) on brick level Backups:

Exchange Agent -- (2502) \"Exchange system error\".

I saw an earlier post that the accounts that received that error may have a checkbox checked to indicate that it the account is hidden. In every case that this happened, that checkbox was not checked. Any other possibilities?

Thanks

 

[Cyklops]

Can you check the dbaxchg2.log on the Exchange server for further information??

 

[rrkano]

I can't open that file because it's too big. I tried to open it with Word, but couldn't. It's 532,000. Any other recommendations?

Thanks!

 

[Cyklops]

stop the BrightStor related services, delete the file, create a new txtfile with the same name and run the backup.
this log shows the brick-level related messages from the client side and might give more of a clue

 

[rrkano]

Thanks for the help. I stopped the BrightStor/CA Services, deleted the old file, created a new one and ran the backup...I didn't get any errors last night. Maybe restarting the services did something? Or is it possible that text file was too big?

Thanks again

 

[rrkano]

I'm getting this same error again with mailboxes during a Brick Level Backup. Here is what the dbaxch2.log has in it for each mailbox:

<10/16/06 20:19 PID:5560 TID:5800> <Individual Mailboxes\Tom Jaquith> in Incremental Backup Mode
<10/16/06 20:19 PID:5560 TID:5800> ERROR: MAPI system error: GetMailboxTable() return[80004005]
<10/16/06 20:19 PID:5560 TID:5800> ERROR: ExchEnumIStoreInitial() return [2102]
<10/16/06 20:19 PID:5560 TID:5800> FAILED: Enumerate Information Store --- ErrorCode:[2102]
<10/16/06 20:19 PID:5560 TID:1628> FAILED: Get Error Message --- ErrorCode:[35]
<10/16/06 20:19 PID:5560 TID:1628> ERROR : EXCH Exchange Agent -- (2502) \"Exchange system error\".
<10/16/06 20:19 PID:5560 TID:5800> <Individual Mailboxes\Tom Jaquith> removed from Backup Mode


Any ideas? Thanks