exchange and Unified Messaging + mitel 3300 ICP + non-SIP phones

[galorin]

Moving thread from Exchange forum, was advised that this is more a Mitel question than an Exchange one.

We are looking at a rollout of Exchange 2007 company wide. We have several small branch offices, a main office and a design office. Each location has a Mitel 3300 ICP for VOIP internal calls, and a TAPI server that manages contacts, and talks directly to the Telephone API on the Mitel box.

All of the phones we have are MiNET phones, not SIP phones. Will the Exchange server and mitel box be able to route calls from the MiNET phones, or will we need to keep the current setup?

The TAPI application is a java app, and the system it is run on needs to be re-started each day thanks to an unpatched memory leak. We'd like to stop using it if at all possible, but replacing phones company wide is not really an option. Are we stuck using the current system and not getting full Exchange integration?

 

[Mitelmatt]

There is a doc on Mitel OnLine stating how to connect Exchnage 2007 directly to the 3300. It uses SIP TRunks to connect to Exchange but all Minet phones will be able to use it no problem.....otherwise it would be a waste of time.

 

[galorin]

Do you have a deep link for me? I have just started interacting with the mitel box, and need a jump start.

 

[Mitelmatt]

a deep link?? If you have an email address i'll email you the doc

 

[galorin]

galorin-no@spam-gmail.com

 

[Mitelmatt]

Hi Galorin

Tried sending you an email but got a DNS error....my end!

Have you another address i can use?

 

[galorin]

a dns error with a gmail address? Wow! remove the -no@spam- and replace with an @ failing that, I'll get you another email addy.

 

[hamiltonguy]

Hi MitelMatt,

Any chance you can post a link to the doc. I am also trying to wrap my head around exchange UM.

 

[Mitelmatt]

hi mate,

i resent the doc did you get it? Didn't get a bounce back?

The doc really only gives you the Mitel programming to connect and tells you any limitations etc

 

[galorin]

I got it, gmail spammed it for some odd reason, but it's now in dead-tree form on my desk. I'll need to check the software version on our mitel box, but if it's not the right version, where can I get the correct version software revision?

 

[Mitelmatt]

Have you got access to Mitel on line? Are you a resller ?

Matt

 

[galorin]

Not a reseller, end-user

 

[Mitelmatt]

You'll need to speak to your resller about upgrading if it's needed i'm afraid

 

[galorin]

Drat, that's going to be fun as our local re-seller has dropped off the face of the planet. Well, not exactly.. their company split into 3 different companies that can't get their acts together. Guess we'll have to go hunting another.

 

[Mitelmatt]

Where are you based?

 

[galorin]

Scotland, in between Aberdeen and Inverness, with main offices in Fife.

 

[Mitelmatt]

ok, have you tried Nessco?

 

[galorin]

Not yet,I'll give them a bell. Thanks

 

[johnven]

If your looking for a maintainer Bailey's are not to bad.

 

[Mitelmatt]

Let us know how you get on