Exchange Agent Issue

[GSC]

Every once in a while I think I have seen/heard/read it all but then I learn otherwise the hard way!

Two win nt 4.0 servers: 1 BDC, 1 Exchange 5.5
Arcserve 2000 installed on the BDC and exchange agent on exchange server. We use a GFS rotation.
The activity log shows no error messages but the status of the job is always "incomplete" Looking closer at the activity log I can see that 0 logs/databases are backed up so i presume that this is the issue.
Checked the exchange services, backup rpc service all up and running.
However, when I do a manual backup of only the exchange server the activity log shows that 2 logs/databases ARE backed up!?!?


Common sence is not so common anymore

 

[iainwilson]

Are there no more messages in the log? Usually a backup job will show as "incomplete" because of a "W" warning message. If the log is giving no more detail, why not open up Arcserve server admin and, under job engine, up the detail of reporting in the log?

Iain

 

[GSC]

There is not a singel error message. All of them are "blue" infomational messages, even the message with the
0 databases/transaction logs written to the tape is blue..


Common sence is not so common anymore

 

[iainwilson]

What level of reporting is set in server admin?

 

[GSC]

Notes, Warnings and Errors (if your asking about the Job Engine)