Exchange Admin

[rdrunner40]

Hello there

Not sure if i will get a reply or not

so here goes

Basically we have windows server 2003 and also installed is exchange server 2003 on the same dell server.

I am employed by our company as a network admin and i have been asked to use the exchange server 2003 to look into another users account from the server 2003 console - our company is reluctant to go to the users actual PC and use it.

We set up an account on another users pc and altered the rights to the users account that we wanted to look in but all we can see is the users inbox. This didn't supply enough information.

Is there a way from the server console that instead of installing rights on another local PC that using the server we are able to look into the users inbox, outbox, and sent mail as well ? these are stored on Exchange.

currently all we able to do is not good enough. Is there any reporting features that can be enabled ... ? I qty of emails this user receives in a day and how many are sent ?

We had a engineer with us for a while and he did show us how to do it - unfortunately the person has now left the company hence i am on here requesting help.

Also we have veritas backup 9.1 are we able to restore email that has been deleted from this users account ?

regards

Murray

 

[sundance1980]

You can't "look" into users e-mail from the cosole. You need to do this from a mapi client or owa, with certain permissions.

Not sure about logging how many are sent or received in one day. What about checking sent items?

 

[Marcs41]

As this has come up several times already, I am going to put the same concerns here.
Are you FULLY covered, in writing, to do that?
No matter what that user does or not, your neck is on the line if he/she sues you for invasion of privacy!'
Sadly enough, there are laws to protect them, even against the bosses.

As for the technical part, just give any (dummy) user full rights to his/her mailbox, open Outlook settings and add that mailbox to the options. You will then see everything in every folder.

Marc
[sub]If 'something' 'somewhere' gives 'some' error, expect random guesses or no replies at all. Please specify details.
Free Tip: The F1 Key does NOT destroy your PC!
How Do You Get Great Answers To my Tek-Tips Questions? [/sub]See faq222-2244

 

[digitallyskilled]

Does the statement saying that all E-mail is property of the company justify mail monitoring. I dont think employees should view their company email as private as it is stored on a company machine and used on company time.

Recently I had to follow the same procedure as marcs41 recommended (which is the best way to go about monitoring)to track the amount of spam coming into users mail box. Does that violate the user "privacy

 

[Marcs41]

What YOU think does not matter for the law, sadly enough.
Personally, I agree with you, but that is just not the way it is.
So, unless every single person in that company has SIGNED a piece of paper stating they agree that email can be read, you would be breaking the law, it is as simple as that.
As I said, it is a silly law, but it's there, so we must take it into account.
If you are an IT guy and get that request from the 'boss', get it in writing to protect yourself, and make the boss aware WHY you request that.

As for monitoring for spam, same difference, you open someones email, your are violating privacy, as you (can) read the rest too.

Marc
[sub]If 'something' 'somewhere' gives 'some' error, expect random guesses or no replies at all. Please specify details.
Free Tip: The F1 Key does NOT destroy your PC!
How Do You Get Great Answers To my Tek-Tips Questions? [/sub]See faq222-2244

 

[muddyjohn]

There is no "privacy" law that covers workers. If you are on a company PC on company property or if you are using the company's email system, then the end user can not sue the company or a employee of that company.
There have been many court cases on this issue and it is assumed that the email is company property.

Hold on! This could Hurt! I ain't certified by Microsoft!

Thanks

 

[Marcs41]

And it all depends the country or stae you are in. Don't forget this is an international used Forum.

Marc
[sub]If 'something' 'somewhere' gives 'some' error, expect random guesses or no replies at all. Please specify details.
Free Tip: The F1 Key does NOT destroy your PC!
How Do You Get Great Answers To my Tek-Tips Questions? [/sub]See faq222-2244

 

[jjeffords]

I have to agree with marcs41 on this one because while i was working at a job previous to the one i am in now... There was a woman whos email was read and pried into by the network admins and as a result she sued and won in court almost 750,000. This was in North Carolina. I dont know about any other states but i know for sure you can sue here.
This was a company PC on a company Email server.
The company was a transport company that was owned by a man in the house of representatives. There may be some other states with different rules and all but i know for sure that here she was able to.

 

[jspelthorne]

Hi marcs41,
could you explain this "As for the technical part, just give any (dummy) user full rights to his/her mailbox, open Outlook settings and add that mailbox to the options. You will then see everything in every folder" in a bit more detail pls.


Cheers

J.

 

[Marcs41]

In AD you give another user FULL rights to to that particular mailbox, if needed, a dummy, as in temp., user could be created.
Even the Administrator can do so, if you take away the default limitation on that.

http://support.microsoft.com/default.aspx?scid=kb;en-us;262054

Marc
[sub]If 'something' 'somewhere' gives 'some' error, expect random guesses or no replies at all. Please specify details.
Free Tip: The F1 Key does NOT destroy your PC!
How Do You Get Great Answers To my Tek-Tips Questions? [/sub]See faq222-2244