I have a very strange problem.
First off, I am running Exchange Server 5.5 SP3 on an NT 4.0 server. The server is not an Open Relay (I've already had to deal with that one before!). All users EXCEPT THE USER WITH THE PROBLEM BELOW aer running Windows XP with Office XP. The user referenced below is running Windows 98 and Outlook 2000.
Here's the first problem. I have one user whose Private Information Store suddenly began to rapidly fill up. It turned out that he had about 50,000 messages in his Deleted Items folder. All of them were from the MAILER-DAEMON@aol.com and they were all undeliverable kickbacks to him. Basically, upon investigation I found the following:
His email account (he's been out of the office for a week) is apparently sending email messages to his old (and presumably disabled) AOL address - at a rate of about 10-20 thousand a day! These are being kicked back by AOL because his old AOL address no longer exists.
When I look at the IMS Outbound Queue I see outbound messages from him (at his domain email account here) being sent to his AOL account. When I check his sent items - nothing is there. The messages are being sent, somehow, automatically by the server?!
I'd like to find out:
1. What is causing the messages to be sent out in his name.
2. How to stop it!
3. How to prevent it in the future.
Oh, BTW, if his PC is turned off, the messages just keep coming. Since the rule I created is based locally, when someone logs into his laptop there's a monster to delete!
The second related issue pertains to the same user.
Everything that is sent to him now (including legitimate emails) go directly into his Deleted Items folder bypassing his Inbox. There is no rule that does this. The only rule that is there is one I created to automatically delete any messages from MAILER-DAEMON@aol.com. This problem began before I created this rule. In fact, it seems to have started when problem 1 (above) began.
Any help will be GREATLY appreciated - I'm going insane from this!!
First off, I am running Exchange Server 5.5 SP3 on an NT 4.0 server. The server is not an Open Relay (I've already had to deal with that one before!). All users EXCEPT THE USER WITH THE PROBLEM BELOW aer running Windows XP with Office XP. The user referenced below is running Windows 98 and Outlook 2000.
Here's the first problem. I have one user whose Private Information Store suddenly began to rapidly fill up. It turned out that he had about 50,000 messages in his Deleted Items folder. All of them were from the MAILER-DAEMON@aol.com and they were all undeliverable kickbacks to him. Basically, upon investigation I found the following:
His email account (he's been out of the office for a week) is apparently sending email messages to his old (and presumably disabled) AOL address - at a rate of about 10-20 thousand a day! These are being kicked back by AOL because his old AOL address no longer exists.
When I look at the IMS Outbound Queue I see outbound messages from him (at his domain email account here) being sent to his AOL account. When I check his sent items - nothing is there. The messages are being sent, somehow, automatically by the server?!
I'd like to find out:
1. What is causing the messages to be sent out in his name.
2. How to stop it!
3. How to prevent it in the future.
Oh, BTW, if his PC is turned off, the messages just keep coming. Since the rule I created is based locally, when someone logs into his laptop there's a monster to delete!
The second related issue pertains to the same user.
Everything that is sent to him now (including legitimate emails) go directly into his Deleted Items folder bypassing his Inbox. There is no rule that does this. The only rule that is there is one I created to automatically delete any messages from MAILER-DAEMON@aol.com. This problem began before I created this rule. In fact, it seems to have started when problem 1 (above) began.
Any help will be GREATLY appreciated - I'm going insane from this!!