Exchange 2003 problem

[michellerobbins56]

Hi there

I have Backup Exec 8.5 and installed all necessary agents - Open Option agent, Remote Agent, and Exchange Agent for our mail server. We have several servers on our network and all backup fine apart from the following error in the log file:

"Unable to attach to \\MailServerName\Microsoft Exchange Mailboxes.
The device cannot be found.

^^^^^
Unable to attach to \\MailServerName\Microsoft Exchange Mailboxes.
^^^^^
Unable to attach to \\MailServerName\Microsoft Information Store\Company1 email.
The item was not found.

^^^^^
Unable to attach to \\MailServerName\Microsoft Information Store\Company1 email.
^^^^^
Unable to attach to \\MailServerName\Microsoft Information Store\First Storage Group.
The item was not found.

^^^^^
Unable to attach to \\MailServerName\Microsoft Information Store\First Storage Group.
^^^^^
Unable to attach to \\MailServerName\Microsoft Information Store\Company2 email.
The item was not found.

^^^^^
Unable to attach to \\MailServerName\Microsoft Information Store\Company2 email.
^^^^^




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Any ideas what might be causing this? Could it be related to selections in the backup job? I have done many searches and found no resolutions. I have tried restarting the mail server, un-installing and re-installing the Exchange agent. I have ensured the restrict anonymous policy is correct on both the mail server and backup server. Still with no sucess.

Thank you very much for any help.

 

[michellerobbins56]

Any ideas? Must be a tricky one.

Thanks for any help.

 

[steveot]

Backup Exec 8.5 is not longer supported by Symantec and is not support backing up Exchange 2003

Only Backup Exec 9 and 10 support Windows 2003 and Exchange 2003

 

[michellerobbins56]

Thank you for your help. Would you know if it is possible to just use a version 9 or above Exchange Agent for 2003 on Backup Exec version 8.5?

 

[steveot]

No you need to be at 9.1 or 10.1

Im suprise that you even able to attach but it would totally be unsuppored in 8.5 since you cant protect the shadow copy compontns on a 2003 server for a disaster recovery situtation.