Dear Exchange Admins and Experts,
I'm having some trouble with setting up Conference bookings. I am running Outlook 2003, Exchange 2003, Active Directory 2003. I welcome any solutions that will make my users easily book a conference with minimal confusion and conflicts.
My setup is as followed:
User accounts were created for each conference rooms (four total rooms). To book a conference room CORRECTLY, the meeting organizer would create a new calendar event. He/she would invite all the attendees as a REQUIRED or OPTIONAL attendant. The organizer would then invite the Conference Room as a RESOURCE attendant. When the event is sent, then the room is booked.
The main problem is that users tend to invite the conference room as a REQUIRED attendant, instead of changing it to RESOURCES. When they forget to change it, then the event is treating the conference room as a user, thus waiting for the event to be accepted. When this happens, the time spot is not booked on the calendar for others to see, which often cause conflicts as others might book another event for that same time.
So that is my problem and I can't seem to find a way to set the conference room that will make it a RESOURCE automatically. I found this 3rd party software online that has the solution, but not sure if its reliable Has anyone ever used this? or perhaps a better solution?
Can anyone help? THANKS IN ADVANCE!!!!!!!
I'm having some trouble with setting up Conference bookings. I am running Outlook 2003, Exchange 2003, Active Directory 2003. I welcome any solutions that will make my users easily book a conference with minimal confusion and conflicts.
My setup is as followed:
User accounts were created for each conference rooms (four total rooms). To book a conference room CORRECTLY, the meeting organizer would create a new calendar event. He/she would invite all the attendees as a REQUIRED or OPTIONAL attendant. The organizer would then invite the Conference Room as a RESOURCE attendant. When the event is sent, then the room is booked.
The main problem is that users tend to invite the conference room as a REQUIRED attendant, instead of changing it to RESOURCES. When they forget to change it, then the event is treating the conference room as a user, thus waiting for the event to be accepted. When this happens, the time spot is not booked on the calendar for others to see, which often cause conflicts as others might book another event for that same time.
So that is my problem and I can't seem to find a way to set the conference room that will make it a RESOURCE automatically. I found this 3rd party software online that has the solution, but not sure if its reliable Has anyone ever used this? or perhaps a better solution?
Can anyone help? THANKS IN ADVANCE!!!!!!!