Excel Crash where worksheet includes controls

[SteveCop07]

My copy of Excel is crashing if I attempt to open a worksheet that includes a control - eg radio button, click button etc. It will open a workbook but crashes immediately the sheet is accessed. I am sure the controls are the issue since I can cause the crash just by creating a new control on a blank workbook. There is no error message - just the immediate "Excel has encountered a problem..." etc. The system events log contains the following message: Faulting application excel.exe, version 11.0.8220.0, stamp 482ca46f, faulting module gdiplus.dll, version 11.0.8165.0, stamp 462e4de0, debug? 0, fault address 0x00079e1e.

How do I proceed from here to fix the error please?

 

[GlennUK]

Which service packs have you applied?

Cheers, Glenn.

Beauty is in the eye of the beerholder.

 

[SteveCop2]

Hi Glenn

Well I had SP3 on both Windows and also Office but I wasted a whole lot more time after posting trying to fix through reinstallations, DLL checking etc all of which was going nowhere. Also with other instabilities in Office and elsewhere I accepted the inevitable and spent the weekend on a clean install of Windows and everything else which has sorted out all the issues. If I had been sensible I would have done this a lot earlier saving probable 4 or 5 hours (and a lot of blood pressure) but you know how it is.... anything other than wiping the machine clean!

Thanks for taking the trouble to follow up though

Steve

 

[GlennUK]

Glad you got it sorted in the end.

Cheers, Glenn.

Beauty is in the eye of the beerholder.