EXCEL caused an invalid page error in module MS09.DLL 1

[DaveBailey]

I had applied all patches from the web to bring my Office 2000 Standard upto SR-1a on 06/05. I tried to open EXCEl on 06/20 and received referenced error above. I was unable to run the repair for control panel ADD Remove programs. I have at this point completely uninstalled office and reinstalled from CD. I am still getting the same error. I am running Windows 98. The other Office applications appear to work fine. Any help would be greatly appreciated.

 

[ab3039]

get all updates for ms-office and w98

 

[xlhelp]

Suggest you find mso9.dll and rename it.

Make sure all apps are closed.

Then go to Start, Settings, Control Panel, Add/Remove Programs. Find Microsoft Office, Click on the Change button and select Repair... in the resulting dialog box.

HTH

Indu

 

[DaveBailey]

Indu,

Thanks, but I got the same message after the repair was cmplete. I am now going to reload the SR1 patch from the web and see if that corrects the problem. A bit of additional information. I noticed before the crash excel is requesting a virus scan.

 

[xlhelp]

Just a thought: would be a good idea to rename your profile. Shut down and re-start.

Indu