Excel 97 Error opening (some) files 1

[ltromans]

On some PC's, if a user tries to open an excel file that is in a directory with a space in the name (c:\Program Files\Microsoft Office\Office\Examples\Samples.xls) the error will pop up "C:\Program.xls could not be found...." Click on OK then the next error is "Files\Micorsoft.xls could not be found...." Click on OK again and get "Office\Office\Examples\Samples.xls could not be found..." Click on OK again and the file finally opens.

This error happens on the local drive and the network drive, with directories or files with spaces. It seems to be related to the PC - not the user, so there must be something in the setup that I am missing. That said, I set up all PC's the same and they are all using the same version of Excel (Office 97 - SR 2), which is installed through Novell's ZenWorks. The PC's are NT 4.0 Workstations, SP 5. Also, a Word doc stored in the same directory opens just fine.

Any ideas?

 

[JRfromBerlin]

I've been encountering the same problem for more than 3 years, never found a solution.
I think it doesn't depend on the computer (the problem occurs on various models) nor on the user (more than 100 users are affected) nor on the operating system (it's the same on 95, NT 4.0 and even W2k).
It also occured before and after installing SP-1 and after SP-2.

Greetings
J.R.

 

[ltromans]

Thanks J.R.

I was beginning to think I was the ONLY one who had seen this. No one I've spoke to seems to know anything about it, and MicroSoft's knowledge base has nothing on it either.

Cheers
Leslie

 

[Howi]

Try this :- from a CMD prompt or RUN command line enter
c:\Pogram files\...\office\Excel.exe /unregserver

then follow with Excel.exe /regserver

This should sort ot your problem

 

[lostinspace2001]

I have also experienced this problem. I went into tools, options, and in the General tab, I unchecked the ignor other aplications and then whatever Excel document I exacuted opened. Try this.

 

[ltromans]

Lostinspace2001
I checked and the "ignore other apps" box was unchecked.

Howie
I tried your suggestion and it worked like a charm. Thanks!
FYI: anyone reading this, you must have admin rights to the WinNT workstation.