As I understand it, and assuming a disfunctional a/v :
1) infected email arrives in Inbox - no problems
2) user clicks once on message
a) if html is enabled and file auto opens infection occurs
b) if html is disabled - no problems
3) user double clicks message - same as 2 ?
4) user opens attachments and infection occurs.
If the above is all true, then telling users to delete suspicious emails would be counter productive because of 2a above. You have to click on the message in order to delete it.
Comments?
Cheers,
Brodie
1) infected email arrives in Inbox - no problems
2) user clicks once on message
a) if html is enabled and file auto opens infection occurs
b) if html is disabled - no problems
3) user double clicks message - same as 2 ?
4) user opens attachments and infection occurs.
If the above is all true, then telling users to delete suspicious emails would be counter productive because of 2a above. You have to click on the message in order to delete it.
Comments?
Cheers,
Brodie