Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

EWT & TSAPI

Status
Not open for further replies.
josele

josele

IS-IT--Management
Jul 10, 2001
27
ES
Hi,
i want to know if i can get EWT from TSAPI.

Thanks.
 
Sort by date Sort by votes
Noway... As I know...
But you can monitor calls that queued to some ACD split and calculate this time in your program.
ExpectedTime = NumberOfCallInQueue * AvarageTimeOfService
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

bhargav2001
  • Locked
  • Question
DMCC and Tsapi Call Recording Avaya CM
Replies
11
Views
706
kyle555
kyle555
OzEzer
  • Locked
  • Question
Question about One-X Communicator and TSAPI events
Replies
0
Views
114
OzEzer
OzEzer
tthunder
  • Locked
  • Question
Avaya DTMF & Audio Dropout Issues 1
Replies
3
Views
362
Sean655
S
AlKross
  • Locked
  • Question
Handset 3735 (SW2.13.31) & Ascom IP-DECT (IPBS3 11.5.7) no transfer incoming call to another num
Replies
0
Views
92
AlKross
AlKross
Najib.bk
  • Locked
  • Question
Mapping extensiosn&DID Communication manager
Replies
4
Views
128
Najib.bk
Najib.bk

Part and Inventory Search

Sponsor

Back
Top