I have a Samsung Q320 which has recently started to switch itself off at random - no blue screen, just goes off. I have to use the power button to restart and it boots into Windows as normal.
The event viewer systems log reports a Kernal Processor Power
event ID 37, details:
'The speed of processor 1 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 2 seconds since the last report'
I have removed unwanted software and startup items, checked the RAM is seated properly, run checks on the HD, Memory and all Samsung utility diagnostics, also Avast and Malwarebytes - all OK. Any help welcome.
Microsoft Windows 7 Home Premium sp1 build 7601, Intel Core 2 duo CP T6500 @2.10ghz, BIOS is latest version BIOS Version/Date Phoenix Technologies Ltd. 06LH.M017.20100428.KSY, 28/04/2010
The event viewer systems log reports a Kernal Processor Power
event ID 37, details:
'The speed of processor 1 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 2 seconds since the last report'
I have removed unwanted software and startup items, checked the RAM is seated properly, run checks on the HD, Memory and all Samsung utility diagnostics, also Avast and Malwarebytes - all OK. Any help welcome.
Microsoft Windows 7 Home Premium sp1 build 7601, Intel Core 2 duo CP T6500 @2.10ghz, BIOS is latest version BIOS Version/Date Phoenix Technologies Ltd. 06LH.M017.20100428.KSY, 28/04/2010