Ethernet card - connectivity

[notadba]

Help!!!

Upgraded (clean install) a PC over the weekend from 98SE to XP home (Sp2). After many frustrating hours....I finally got the modem working, but cannot get any connectivity on the ethernet card.

I have uninstalled and re-installed the connectivity (networking services) pulled the cards, disabled and removed any trace of the card existence. Put back in a new PCI slot, re-installed. Removed and replaced the TCPIP, file sharing, client, and QoS packet - and re-installed. Downloaded latest drivers.. and went through the process again.

Device manager shows all aspects working perfectly - except it is not - no sign of any connectivity from the DSL cable.

The cable works fine when plugged into my working PC. Card works fine when put into another box.

Is there something I am missing (obvious question)? DSL would be handy as there is about 50 updates queued and dial up will take forever.

Thanks

 

[bcastner]

Start, Run, CMD

netsh winsock reset
Wait for a prompt to appear telling you that a reset of your computer is required.
Reboot and test.


____________________________
Users Helping Users

 

[notadba]

Thanks bcastner,

Tried this and still the same result. I also went through another full uninstall/reinstall and reset of the winsock to no avail.

Thinking it may be time for new hardware

Will keep trying.

 

[gbaughma]

Check your cable. Make sure it is *properly* made. Use a cable tester if necessary. It should conform to the T568B Standard. If not, then you will have lots of problems.

Also, try locking down your Ethernet card speed to 10-base, half duplex. If you have connectivity then, you either a) have a bad cable, or b) you're picking up inductance or other interference on your ethernet cable. Make sure the cable is not physically with power cords, flourescent lights, etc.



Just my 2¢

"When I die, I want people to say 'There was a wise man' instead of 'Finally, his mouth is shut!'" --Me
--Greg

http://parallel.tzo.com

 

[maultier]

More info about your config may be helpful.
Any device conflicts with the ethernet card?
Have you gone to a base system with only the n/w card installed? Any firewire or usb devices attached that may bung things up?
Are you bypassing your router, if any?
Are there any logon hoops you have to jump thru for DSL?
Does your DSL modem allow you to hook in via usb?
Might be some dumb questions here since I haven't played dsl in about 8 years but.. who knows?

 

[ceh4702]

How are you going to run two computers on DSL?

Are you using a Router?

Sometimes networking can be keyed to a specific Hardware Address, and you have to Masquerade the Device number using a router to hide your connected PC's. The PC's network card has a Hardware Address and it may have been recorded when it was set up.



If you do not like my post feel free to point out your opinion or my errors.

 

[muratnokay]

I had the same problem before, and it turned out that the PCI slot was faulty. I tried the card on another slot and it worked. If you haven't tried already, maybe you'd like to give it a shot.

 

[muratnokay]

Oh, never mind. I see you've tried it already.

 

[notadba]

Thanks all for feedback - I think this is just a complete stuff-up introduced by moving from 98SE to xp. Once the 'upgrade' went astray, I did a clean install.

I use a DSL provider that does not require a hub etc - stright cable out of the wall jack. The connection works fine for my other PC and laptop using the connection. The cable is fine as I am just pluggin it into each box in turn where it all works fine - except the one where I really need it to work. As a last resort, I pulled an ethernet card from one of my other PC's where it was working just fine, and it cannot get any connectivity either...

Device manager etc always show 'all is fine' and no conflicts. Thinking the Dell specials this week are looking really good

 

[vacunita]

This might be a dumb suggestion but...

Have you tried checking the TCP/IP settings in the machines that do work, and mirror them on the one that doesn't?

Does your DSL require manually setting IP's or anything similar?

----------------------------------
Ignorance is not necessarily Bliss, case in point:
Unknown has caused an Unknown Error on Unknown and must be shutdown to prevent damage to Unknown.

 

[notadba]

Hi Vacunita,

It is a good suggestion - and one that I tried, and then added as many other services, etc over the top when that dod not work.

The ISP assigns a dynamic IP within their range, and all is set up to accept whatever I can get. The issue is that there never even gets to be a connection - connection icon shows the cable as unplugged - no light on the card.

Thinking this PC might get added to my pile of other old boxes to get salvaged for parts...

 

[wahnula]

I use a DSL provider that does not require a hub etc - stright cable out of the wall jack

I would highly recommend using an inexpensive VPN/router like the D-link DI-804HV to give you some sort of hardware firewall. It's a nasty world out there...

Tony

 

[ntco]

The issue is that there never even gets to be a connection - connection icon shows the cable as unplugged - no light on the card.

just to be clear---this NIC was working fine in this system with a DSL PPoE connection on Win98se? and the only change is the O/S upgrade right?

you've clearly gone through a good process of elimination--to the point where hardware is ruled out & XP does seem to be the issue (either XP's inability to drive the card, XP settings, or XP's inability to shake hands with your ISP/PPoE settings). Are your other working machines XP machines or win98 machines?

Things to check in XP:

With no connectivity at all--check the doh! thing first and see if your LAN connection is "Enabled"

Also, in Windows Firewall Settings, make sure your LAN connection (under the advanced tab) is checked to be allowed through.

A simple NIC & TCP/IP self test --

at the command prompt type: ping localhost
if you get four ok responses then your NIC is alive & TCP/IP is ok. however if you get time outs, then XP definitely isn't driving/enabling your card.

If you get a response then it's your ISP settings that are probably off. Go through the "Create a new connection" in XP network connections to set up your PPoE user id/passord and connection settings again. After it's done, just to be sure go to the command prompt--

type in: ipconfig /all
to see what's there and post the results.

 

[bcastner]

Did you create a PPoE "dialer" connection?

You have to create a PPoE "dialer" to support an ADSL connection that uses PPoE, or use a router to provide the PPoE service connection in the alternative. It does not really dial.

How to create a PPoE Connection in Windows XP

http://support.microsoft.com/?kbid=283070

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Users Helping Users

 

[notadba]

Thanks all for your assistance - finally got it working - but not sure why.

I tried a different cable - and voila - connectivity. Not sure how this was a problem, as the old cable works perfectly well with my laptop and other PC.

I think this is why I work with data/software and not components ;-)

 

[gbaughma]

I tried a different cable - and voila - connectivity.

Check your cable. Make sure it is *properly* made. Use a cable tester if necessary. It should conform to the T568B Standard. If not, then you will have lots of problems.

It probably wasn't spec, or had a broken connection from unplugging/plugging it back in.



Just my 2¢

"When I die, I want people to say 'There was a wise man' instead of 'Finally, his mouth is shut!'" --Me
--Greg

http://parallel.tzo.com