ESBC Recommendations

[malibu1979]

A local provider we typically use hands off their SIP trunks with an ESBC installed so I have not had to set up an ESBC before. I'm looking for recommendations on an ESBC so I can start using different SIP providers and my distributor is recommending an EdgeMarc/Ribbon 2900E. It looks as the 2900E replaced the 4550 and I'm not seeing much documentation on the 2900E. Is the Edgemarc/Ribbon a good product or should I look at a different manufacturer? Any detailed information out there on setting up the 2900E for the IPO?

 

[derfloh]

I prefer the Avaya SBC (ASBCE)

IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN

 

[malibu1979]

As much as I would like to use Avaya, the cost I was quoted was over 10 times more than the cost of the EdgeMarc/Ribbon.

 

[ipohead]

Are sure you are looking at like for like?

How many calls do you need to handle?

 

[gwebster]

Are you also considering using remote J100 or Workplace through the SBC in the future?

 

[malibu1979]

ipohead, the only difference between the two quotes is that I had the sales rep and 2 remote worker licenses just so I could see the cost.

gwebster, not at this time but I know the Avaya SBC is the only supported option as far as SBC's go.

 

[kyle555]

It's perfectly fine for SIP trunks.

You say your local provider hands off with an Edgemarc. That's fine. Whether they did or they didn't, you can still configure carrier SIP trunks on IPO. If I'm understanding you right and the carrier is bringing a SBC to your prem, I'd just configure your SIP trunks from IPO to that.

The reason they deliver that way is that those Edgemarc devices have various capabilities. They can hand off PRI if you have the right model, so a carrier can get rid of their PRI infrastructure while still delivering PRI to you.

Another feature it has is cloud provisioning. So that Edgemarc phones home to the cloud and learns it's the SIP trunk for you with 10 channels and so on and so forth.

But if they're dropping it on your prem already, I wouldn't bother getting another if it's just to hook up those trunks.

 

[malibu1979]

kyle555, my local provider doesn't use an EdgeMarc, that is the brand I was looking at so I can start using a different provider.

 

[malibu1979]

Any other recommendations? Something with a Devconnect set-up guide.

 

[kyle555]

Edgemarc has a DevConnect guide

It's the first one I googled.

https://www.devconnectprogram.com/fileMedia/download/74f41f2a-c567-41d7-a53b-b5ba334d7730

Because Ribbon's positioning with carriers and what they can do with the EdgeMarcs, I'd be comfortable using one. Again, just if it's for SIP trunking. If you want to start doing remote workers, get an Avaya SBC.

Or, throw caution to the wind and do both direct to the IPOffice.

Those EdgeMarcs can have analog ports and be failover gateways for phones.
Phones in the office can register to them and then be backhauled to a cloud service so that quality metrics can be measured at the customer demarc.

Depending on what providers you're looking at, they may deliver an EdgeMarc with the service. Otherwise, service providers have DevConnect notes for delivering their SIP service on EdgeMarcs they manage.

https://www.devconnectprogram.com/fileMedia/download/ba9e88d0-482d-4220-a705-dc92b50ed638

https://www.devconnectprogram.com/fileMedia/download/c5c2931a-b8d3-489e-9f28-84611d1c9551