Errors When Printing From Powerpoint and Word

[f510Yes]

Hello
HP color laserjet 3600n
Documents are like 7 to 15 pages
Prints up to 4 pages and then LCD menu on printer says: Waiting for the last command to print, press...
After pressing the question and check mark buttons, it prints two to three PCL Xl errors, 639, 404 and 309.
Pinter locally attached to computer via a USB cable and it was changed to a shorter cable of about 4 feet. Same thing.
Someone said postscript printing is not supported (fonts issue in the document. Only PCL6 stuff is supported.

Any ideas?

Thanks to all
Angelo

 

[gbaughma]

I would make sure you have the latest drivers from HP.

Quite often, the drivers you get with the printer are already outdated, depending on how long the printer was sitting in the warehouse.



Just my 2¢
"Life gets mighty precious when there's less of it to waste." -Bonnie Raitt "Nick of Time"
--Greg

http://parallel.tzo.com

 

[f510Yes]

Hello
yes that was done. Deleted print queue and created another one

 

[Michael52x]

Was that a fix? You can have both the PS and the PCL drivers installed, and use the one for the job being sent.

 

[Sweg]

You only have one driver on this printer because it's host based. HP PCL and postscript printer languages are not supported on host-based products.

Host-based printing requires a software print engine in the host operating system, and unlike a PDL (Printer Description Language) printer, cannot accept ASCII text direct from a computer. This means that the host-based printer will only work in the Microsoft Windows and Macintosh environments that are specifically supported with the print engine written for that environment.

 

[f510Yes]

Sweg
Host-based meaning locally attached to the printer?
Any difference if it's made a network printer? It does have its own NIC
Thanks

 

[hpwizzard]

What Sweg probably means is that this printer does not support native PCL 5, PCL 6 or PS sent directly to the printer because the printer has no real formatter that can interpret a printing language like PCL or PS.
The PCL XL errors typically occur when a print job contains one or more native PCL commands like from a custom made form in Word that is not recognized by the printengine or windows driver.
Some beta drivers was previously been released by HP to solve these issues, but so far none is available especially for the CLJ 3600. If you want to try out a beta driver for a similar hostbased printer (CLJ 3500) you should visit this link :

http://www.hp.com/pond/ljbeta/