Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
error
- Thread starter donbru01
- Start date
![[hairpull]](/data/assets/smilies/hairpull.gif "[hairpull] [hairpull]")
Rant warning: It is very frustrating to have to open the post to get enough details to find out that I can't help at all. Do us a favour and provide enough pertinent details in the subject line so that we can make informed decisions.
Try A subject line of:
Help with Error: Open MID:873922ec CID: 7392292 MSGConnection[CID:695bf67] already exists
**********************************************
What's most important is that you realise ... There is no spoon.
- Thread starter
- #3
Sorry kwbMitel ,
I have open quickly help , because i am not Mitel 3300ICP specialist and we have this system very instable .
Problem this is :
from 3 week agoo , randonly extension when palce outgoing call after 0xxx recevice busy tone , same when external call to extension it ring when extension answer call disconnect .
no all user all time , 1-2-3 user at time
if i restart phone , sometime issue return on same phone , sometime go to other user
need restart system and for 2-3 day no problem
I have open quickly help , because i am not Mitel 3300ICP specialist and we have this system very instable .
Problem this is :
from 3 week agoo , randonly extension when palce outgoing call after 0xxx recevice busy tone , same when external call to extension it ring when extension answer call disconnect .
no all user all time , 1-2-3 user at time
if i restart phone , sometime issue return on same phone , sometime go to other user
need restart system and for 2-3 day no problem
I think the user may be activating features.
When the issue exists, type the following maintenance command:
Locate Feature Extension XXXX (XXXX=extension number)
**********************************************
What's most important is that you realise ... There is no spoon.
When the issue exists, type the following maintenance command:
Locate Feature Extension XXXX (XXXX=extension number)
**********************************************
What's most important is that you realise ... There is no spoon.
- Thread starter
- #5
I not thing issue is feature enable from phone .
It is success to me , i have place outgoing call ok , after i have pace another outgoing call and block.
Sorry where i found help for error ?
"Help with Error: Open MID:873922ec CID: 7392292 MSGConnection[CID:695bf67] already exists"
thanx
It is success to me , i have place outgoing call ok , after i have pace another outgoing call and block.
Sorry where i found help for error ?
"Help with Error: Open MID:873922ec CID: 7392292 MSGConnection[CID:695bf67] already exists"
thanx
- Thread starter
- #7
I'm only guessing but your problem seems like it might be a specific resource issue.
When that resource is in use the system fails.
I've seen something similar (symptom) with a bad DSP card
**********************************************
What's most important is that you realise ... There is no spoon.
When that resource is in use the system fails.
I've seen something similar (symptom) with a bad DSP card
**********************************************
What's most important is that you realise ... There is no spoon.
- Thread starter
- #9
Hi , i have found two logs about my problem
Log Number: 2214
Severity: Warning
Date: 2012/Oct/26
Time: 12:12:29
Source: CCC_Ipsw
Description: CompleteFsmRequest: MID:9b990989 CID: 799014d PCC[ 0x799014D ]: Tx[ TDM, PortId:20, CompId:24, DN: ] Rx[ IP_PHONE, PortId=501, CompId=1, DN:458 ] completed in [ 10020 ] msec in state [ STREAM_CLOSED ] with a failure [ FSM_TX_CLOSE_TIMEDOUT ]
File Name and Line Number: IPSwSP_fsm.cpp;5176
Log Number: 2215
Severity: Warning
Date: 2012/Oct/26
Time: 12:12:32
Source: MSGMH
Description: Open MID:849ee998 CID: 49ee156 MSGConnection[CID:49ac14c] already exists, OpenRxNack to CCC.
File Name and Line Number: MSGNegotiator.cpp;367
It is possible reset only this session without restart call server ?
Log Number: 2214
Severity: Warning
Date: 2012/Oct/26
Time: 12:12:29
Source: CCC_Ipsw
Description: CompleteFsmRequest: MID:9b990989 CID: 799014d PCC[ 0x799014D ]: Tx[ TDM, PortId:20, CompId:24, DN: ] Rx[ IP_PHONE, PortId=501, CompId=1, DN:458 ] completed in [ 10020 ] msec in state [ STREAM_CLOSED ] with a failure [ FSM_TX_CLOSE_TIMEDOUT ]
File Name and Line Number: IPSwSP_fsm.cpp;5176
Log Number: 2215
Severity: Warning
Date: 2012/Oct/26
Time: 12:12:32
Source: MSGMH
Description: Open MID:849ee998 CID: 49ee156 MSGConnection[CID:49ac14c] already exists, OpenRxNack to CCC.
File Name and Line Number: MSGNegotiator.cpp;367
It is possible reset only this session without restart call server ?
IrwinMFletcher
Programmer
The log is because a connection in the system already exists, most likely to a late or lost Close Tx/Rx. Which is what the last log you reported is talking about. There is a 10 second timeout before it gives up on the connection. You're hitting that. So you need to find out whose not responding. By the log, it mentions DN 458, who is that?
If you only see one set of these logs, but multiple phones get a busy tone, then it would point to a trunk not responding.
What type of system is it and how is it connected externally?
If you only see one set of these logs, but multiple phones get a busy tone, then it would point to a trunk not responding.
What type of system is it and how is it connected externally?
- Thread starter
- #11
IrwinMFletcher
Programmer
Nope, but there's your problem. Sounds like they aren't acking a close request. Get a trace and look at it.
- Thread starter
- #13
- Thread starter
- #14
))- Status
Similar threads
- Locked
- Question