Error while installing a application on AIX

[MSTRJD]

All,

I am trying to install a application called Microstrategy on AIX 5.1 box.This is the first time I am working on AIX.The installation fails after some 10% complete.Given below is the text from the installation log file.Do any one of you have any idea what might be the problem?

(Jan 19, 2006 8:40:13 AM), Setup.product.install, com.microstrategy.install.custombeans.BehaviorFileUpdate, err, An error occurred and product installation failed. Look at the log file /opt/MSTR752/install.log for details.
(Jan 19, 2006 8:40:13 AM), Setup.product.install, com.microstrategy.install.custombeans.BehaviorFileUpdate, err, java.lang.UnsatisfiedLinkError: /opt/MSTR752/lib/libMAInst.a.7.5.223.058: load ENOEXEC on shared library(s) /usr/lib/libc.a
STACK_TRACE: 20
java.lang.UnsatisfiedLinkError: /opt/MSTR752/lib/libMAInst.a.7.5.223.058: load ENOEXEC on shared library(s) /usr/lib/libc.a

Any help is greatly appreciated.

Thanks.

 

[RMGBELGIUM]

are you running 32 or 64 bit? Check if your app must run on 32 or 64 platform

rgds,

R.

 

[Aixexplore]

MSTRJD
to check which bit you ar running pls. type#bootinfo -y

 

[BocaBurger]

You might want to send the logs to the vendor's support group. Check to see if the version you are using is supported on that version of AIX you are running and if there are any issues with the vfersion of JAVA you have installed.



BocaBurger
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The pen is mightier than the sword, but the sword hurts more!

 

[hirschaj]

bootinfo -y" will tell you what your hardware is capable of supporting. "bootinfo -K" will tell you what kernel you are actually running.

Jim Hirschauer

http://www.aixexpert.com

 

[BocaBurger]

Most 32 bit programs will install and run on a 64 bit machine. The reverse is not true.



BocaBurger
<===========================||////////////////|0
The pen is mightier than the sword, but the sword hurts more!

 

[MSTRJD]

I have the product installation manual.The requirements for installation are AIX 5.1,JDK 1.3.1 and 64 bit kernal.Our AIX admin confirmed that our AIX platform is meeting these requirements.

Unfortunately, the product vendor says that they have limitations in supporting their product with AIX.Given below is what they say:

"the native library that is throwing an error for not been loaded or accessible to the installation routine is 'libMAInst'.

We may not be able to help you with setting environmental variables on AIX due to our limitations in technical support. I would suggest you to discuss the issue with your AIX admins to help you around with this issue."

Thanks.

 

[p5wizard]

Perhaps you need to set/modify LIBPATH so that the install programs know where to find all your runtime libraries, including the new ones?


HTH,

p5wizard

 

[BocaBurger]

Why buy a program to run on AIX when the vendor has issues supporting that OS?
I would have asked about support before the purchase.

Great test before signing on the dotted line:
Ask the salesperson if you can call the support group and ask a question about the product. If the saleperson faints, don't buy



BocaBurger
<===========================||////////////////|0
The pen is mightier than the sword, but the sword hurts more!