Error when upgrading to CM 6.3.10

[MitelTechno]

I have upgraded the Midsize enterprise and tried to follow the install of patches based on the inteligent Workbook and the system fails to apply patch.

the error is this.
update_unpack: command failed:service pack publication date is after the support end date in the license file
update_cm:udpate_unpack failed for /tmp/03.0.124.0-22147.tar, rc = 65280

Also after the update the set idlefeatures for 9611G are not working any more.

Wiered thing for the avaya platform.


The license file in Avaya SMGR has no end date.

 

[dialtonebone]

This is part of the sentinal "feature". You need to login to PLDS, regenerate your license and then reinstall the license. As long as your support contract is up to date you'll be able to install the patch after this.

 

[MitelTechno]

Thanks. I regenerated the file and all is well now.