What is the menu path you use to run this report?
Is this really a shortcut, or is this from the menu option?
Is this a standard Macola (Cobol) report (ugly single font like from DOS days) or is this an integrated Crystal report?
If this is a Crystal report of some sort, I suspect your problem will lie somewhere in reinstalling crystal reports. If you have crystal developer, you can open the problem report and under the help menu, you can see what dll's are being used in that report.
We have had similar problems with Macola ES 9.5. When we have a new computer with a first time install, we sometimes have to copy and reregister dll's.
Go to a command prompt and go to C:\program files\common files\macola shared, and enter this command:
for %1 in (*.dll, *.ocx) do regsvr32 /s %1
This will register all the .dlls and .ocxs in the directory. You may see error messages that certain dlls did not register. This is OK because not all dlls can be registered.
Then try your report again. Let me know if that works.
Software Sales, Training, Implementation and Support for Macola, eSynergy, and Crystal Reports
Most of the folks I deal with don't use the integrated reports, but I have seen memory problems switching printers with XP SP3. I've seen the problem occur with ES and Progression installs and eventually discovered the problem was external to Macola.
We could replicate the problem by rebooting the workstation in question, opening a blank document in MSWord and trying to switch to a printer on the network. This would result in an 'out of memory' error. Removing SP3 fixed the problem.
Peter Shirley
Macola Consultant, PA and surrounding states.
Fresh client installs of 7.6.400b forget to install the C:\windows\crystal or C:\winnt\crystal directory depending on your windows version. Copy the "Crystal directory under c:\windows or c:\winnt from a pre 7.6.400b workstation to the new workstation. Existing clients upgraded to 7.6.400b work because they already had the Crystal directory installed.
I would suggest exporting the "HKLM\Software\Macola" registry key from another computer on the network where the report currently works. Take this exported .reg file to one of the new computers, launch the reg file, confirm your action, and then try to open Macola and run the report again.
Ever since 7.6.400 I have seen this come up from time to time due to problems with the new installer. The keys that don't get updated and will sometimes be the cause of these errors are the keys that maintain the mapped drive letter to Macola.
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