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Error when accessing voicemail through phone manager pro 3.0.12

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grantyb

IS-IT--Management
Apr 6, 2006
4
GB
When one of my users trys to call her voicemail she gets this error:

Access violation at address (00447EE3)in module 'phonemanager.exe'. Read of address 000000000008.

I have unistalled and resinstalled phone manager. She had an older machine so replaced it with a new one so had a fresh install. I have deleted her profile all to no avail.

Does anyone know what this error is?

She is also the only person in the company that gets this message.
 
She needs to move aside and let the younger generation through.






Only joking.

3.0.12 PM is the phone manager that you should be using if your core software is 3.0.40. If it isnt you have a software mismatch.

3.0.40 is now considered to be pants and i think you need to be looking at upgrading your IPO to a later level, 3.0.69 to be precise. There are three later versions of 3.0 after 3.0.40 44,59 and 69.

If you look in the release notes for subsequent software versions you will notice various bug fixes for access violations in phone manager.
 
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