Error: There was a problem reading this document (109)

[Riku]

I'm using Adobe Reader 5. I get error when trying to open pdf document using a link on our web page(IIS 5).

This is the error: "There was a problem reading this document (109)"

File should be OK because I can open it through Windows Explorer. If I copy file to my harddrive trought Internet Explorer that file can't be opened with Windows Explorer. What can be wrong? Can it be that some IIS 5 properties hass to be changed? F: Riku Tuominen
riku.tuominen@benchmarking.fi

 

[danowolf]

Im not a programmer. Im a network admin.
I have the same infuriating problem on my web server/sql/file server setup.
We use a redirect in an .asp page to access the document.
Almost everytime the file gives a "the file is damaged and could not be repaired" error in a Adobe acrobat error popup.

I have not had the vb/sql programmer implement this yet because its the middle of the night but another web page advised to use a metatag instead of a redirect.
I copied the suggestion for you:
This better work, if not im out of luck.

I had a Response.Redirect to a pdf file which resulted in the same problem. A work around helped. I used a meta tag instead: Response.Write(&quot;<meta http-equiv=&quot;refresh&quot; content=&quot;0;URL=path to pdf file>&quot;

 

[Riku]

Thanks I will test that!
F: Riku Tuominen
riku.tuominen@benchmarking.fi

 

[jfreels]

hold 'Ctrl' when you click ok and from what I hear it should give you more information about the error. I have never been able to try it.

 

[Guest_imported]

Hi Riku,
I have exactly the same problem as yours .... when i'm trying to download a PDF file from my web server by clciking on an url, i receive an error 109 in the pdf plugin .... i have the same system configuration (win2000 Server, IIS5, SP2, all the security patch) .... i'm trying to solve this problem since a few days without any success !!!
I hav try to uploaf the pdf file on a different web server (linux/apache) and it work !!! so i think the problem is on the configuration of my web server ....
If you find a solution, please keep me intouch (tahir@s3i.be)

 

[Riku]

Hi LeFred
No luck yet.

A temporary solution has been creating the pdf files on other machine than where original pdf files where,then copying then to server machine. Then praying hard that the problem don't reappear.
Sorry I have not figured out the reson for the problems yet.
F: Riku Tuominen
riku.tuominen@benchmarking.fi

 

[celery]

Riku,
FYI, I encounter this problem about a year ago when I was setting up some of my servers. I recieve this error consistently on all 3 of my Windows 2000 IIS 5 servers. I also never found a resolution to the problem. I did some fairly in depth testing to see where the problem lies, and it is definetly on the servers side. When I examined several the data from several pdf files that I downloaded, I noticed that many times there was repeated information in the file that was not necessary. I figured that Windows 2000 has some specific settings in it to 1: either it is trying to stream the download and screws it up or 2: It has something specific to .PDF file extension that says hey screw up this file. If I rename to file to a .txt extension and download it and then rename it to .pdf on my machine it opens fine. I also tested the same pdf files on different types of servers including apache and iis 4.0 with no problems. My resolution was to set up and apache server to serve the pdf files that I wanted to deliver. I also am very interested in a resolution to this problem and will post any further information that I can gather about it. So far it has been an exercise in frustration.

 

[Riku]

Dam !
I'm still having same problem.
Any one have any ideas?
Riku F: Riku Tuominen
riku.tuominen@benchmarking.fi

 

[Guest_imported]

I've experienced same problem - IIS 5 on Windows 2000 all security patches. The only work around I've found is to zip the pdf files and then have clients download them and open locally. This only happens on certain pdf files, however. It's my guess that either Acrobat or IIS can't read some kinds of pdf formatting through the browser. I tried downloading latest Reader v 5.05, but still have same problems.

 

[Guest_imported]

I've seen a similar problem when redirecting to pdf files (see jamey April 15 above). Some users get a blank screen, others get a &quot;file does not begin with %pdf&quot; error. For most users, the redirection works fine. I have tested with a spectrum of browsers.. N4, IE5.5, IE 6 and a variety of OS (NT4, XP, 98, 2000). It seems that the problem is most common with Win2000.. but I haven't isolated it yet.

 

[Riku]

Hi finally I found the reason for my problems.

The reason was Sygate Personal Firewall application version 4.
I found following article:

http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q317640&

It did not directly refer to the error message or IIS version but thought to try if that caused the probleb.
I uninstalled Sygate Personal Firewall and reinstalled IIS5. After that my pdf problems where blown away.

I guess that uninstalling Sygate Personal Firewall would have been enaff, but I reistalled the IIS 5 just in case.

Travis I sounds that you might have the same problem as I did?

I would appreciate if all readers of this thread that had use of my resolution inform me what kind of problem this solved.

I'll like to make some kind of help page concerning this resolution.
If you don't use same firewall application you might try uninstalling the firewall application that you have.

F: Riku Tuominen
FINLAND
riku.tuominen@benchmarking.fi F: Riku Tuominen
riku.tuominen@benchmarking.fi

 

[Riku]

Exiting Sygate Personal Firewall application version 4 was not enaff, I had to uninstall it before problem wen't away.

F: Riku Tuominen
riku.tuominen@benchmarking.fi