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Error saving messages

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minesman

Programmer
Jun 5, 2000
15
US
When I try ti retrieve my messages in netscape, I get an error which reads "an error occurred while saving mail messages'. At that point netscape stops retrieving messages. When I retry - it downloads the same messages again and again - always ending the dame way. I currently have 22 messages but it dies on the 5th one. Help!!
 
It's likely that the index file for your Inbox in netscape has become corrupted. Exit Netscape, then look for a file called "inbox.snm" and rename it to something like "inbox.old." Restart Netscape, and the problem should be resolved.

If not, try checking your mail at
and see if any of your mail messages look "funny," for example, the sender doesn't show up. I've found that with Netscape 4.5, mail messages generated by the Magistr virus will cause this error.

I hope this wasn't too confusing!
 
Thanks Popefelix. Worked like a charm.
Appreciate it.
 
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