Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Error Save Translation? 2

Status
Not open for further replies.

Eswift88

IS-IT--Management
May 19, 2010
19
US
System: G3 Version: V11

Tring to save translations

Error:
Cannot access the standby SPE at this time

??
 
Total Noob with Definity.

Should have asked what commands should I use to start troubleshooting... What TN Card is the Flash card in?

What is the SPE? maybe a quick overview on the Definity duplication process might help me.

What I'm looking at is a Definity 10 Cabnet monster...
 
Sorry I inherited this Definity setup, could an external Tape backup server be handling the save translations? and I would simply never use this command?
 
Check the PPN (cabinet 1). You’ll see carrier A just above the fans, then B above that. Those are your SPE A and SPE B respectively.
You should see on the far right of those carriers a TN2211. Those will be your removable media drives (magneto optical discs). There will be a button on those drives to eject the MO (magneto optical) discs. Try to eject them. They should eject a quarter of the way. you will want to then insert them back in by either pushing the disc in with one finger in the middle of the edge or use two fingers with equal pressure on the top and bottom of the edge. make sure they seat properly and get accessed by the system by looking to see if the light on the actual drive lights up meaning that it's accessing the drive (just like the light on a floppy drive in your PC).
Once that all completes, run the command 'list config software long'. It will take a minute or so to run. What this is doing is reading the switch translations in the 4 memory cards, the hard drive, and the MO drives. You’ll have two pages of information when this completes. Check the software load against each other.
Now you will run the command 'save trans'. This backs up what is in active memory to the hard drive. After this completes, you will run the command 'back disc both full'. This takes what is on the hard drive and puts it on the MO discs.
If all goes well, you won't get any errors. And when you complete both the save command and the backup command, run the command 'test store data long'. All should be well at that point.

Post back with any issues/problems/questions.
 
*What this is doing is reading the switch translations in the 4 memory cards, the hard drive, and the MO drives.*

my bad. it actually reads the software versions of the Definity software.
 
Can you log in and use this command? "newterm" then hit enter to return. This gives you the flavor G3 you have and the version of software. That will determine how this is backed up.

When is the last time you helped someone, just because you were able to?

For the best response to a question, read faq690-6594


 
Searching this great site I found some commands to run...
Definity Flavor is
System: G3rV11 Software Version: R011r.03.2.536.1

Status Spe

PROCESSOR COMPLEX

Duplicated? yes
SPE Selected: spe a locked active
Standby Busied? no
Standby Refreshed? no
Standby Shadowing: off
Standby Handshake: down
Recent Spontaneous Interchange? no

SPE-A SPE-B

Mode: active Mode: standby
Select Switch: spe a Select Switch: spe a
Major Alarms: 0 Major Alarms: 3
Minor Alarms: 0 Minor Alarms: 0
Warning Alarms: 2 Warning Alarms: 2
State of Health: functional State of Health: partially
R-Media State: in-service R-Media State: out-of-service
Disk Present? yes Disk Present? yes
Disk State: in-service Disk State: out-of-service

I physically locked it to A on the cards...

I also ran test spe-standby
Port Maintenance Name Name Test No. Result Error Code
01B STBY-SPE 855 FAIL 1321

All other tests are Abort or pass
 
Hi PBXTech,

Can I follow your walkthrough without effecting users on the system?
 
Ok tried ejecting the MO disk from the troubled 01B Carrier
with the standby SPE-B... Pushed it back in and got a green flicker nothing major. ran the Command list config software long and got error:
Standby SPE has inadequate health to proceed, for information use 'status spe'

Status SPE
PROCESSOR COMPLEX

Duplicated? yes
SPE Selected: auto
Standby Busied? no
Standby Refreshed? no
Standby Shadowing: off
Standby Handshake: up
Recent Spontaneous Interchange? no

SPE-A SPE-B

Mode: active Mode: standby
Select Switch: auto Select Switch: auto
Major Alarms: 0 Major Alarms: 3
Minor Alarms: 0 Minor Alarms: 0
Warning Alarms: 2 Warning Alarms: 2
State of Health: functional State of Health: not refreshed
R-Media State: in-service R-Media State: out-of-service
Disk Present? yes Disk Present? yes
Disk State: in-service Disk State: out-of-service
 
Do a 'disp alarms' and post
Do a 'disp errors' and post

standby not shadowing is an issue that you need to resolve.
 
lock SPE-a active
power down SPE-b
put your removable media optical diskette from SPE-a in SPE-b and unplug the disk drive in SPE-b
Put your SAT terminal in This SPE on the "B" carrier and power up the SPE-b carrier.

Watch the SAT screen for diagnostic messages and make sure all test show PASS. After SPE-b is up you can unlock from SPE-a and status SPE to see if shadowing is now working and SOH shows refreshed.
What you are doing here is loading the exact same load into SPE-b that you have in SPE-a which is required to make shadowing work.


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting
 
You don't have a UN332(B) problem or even a translation writing problem. you've got a shadowing problem like AvayaTier3 said. do what he said to do with regards to 'locking' the SPEs to A (using the little black switch). and follow his instructions from there.
 
Hey PBXTech and AvayaTier3,

In regards to the Power down of SPE-B

Do you mean just Busyout SPE-B? Or actually pull the power plugs for the whole 01B Carrier with SPE-B in it?
Or just pull out the Card in slot Dupn Interface?
 
You could read the maintenance manual for the steps.
Move the SAT terminal from SPE-a "active spe" to SPE-b
"this processor"

Make sure the active clock is in SPE-a.
Command: set tone-clock 1a

You don't plug and unplug packs hot in these carriers.
It could cause boards to go bad.

lock both duplication interface switches on SPE-a.
Unplug power unit on right side of SPE-b
Unplug power unit on left side of SPE-b
Unplug disk tn1657
put optical disk from SPE-a in SPE-b tn2211
Plug in power unit on left side of SPE-b
Plug in power unit on right side of SPE-b

Watch the SAT test your SPE-b packs.
After several minutes of testing boards, and loading SPE-b from the optical disk that was in SPE-a, you can move the SAT terminal back to SPE-a "active"

Command: status spe

If shadowing is on and SPE-b is refreshed then you have issues with your original MSS complex in SPE-b

MSS complex is tn1657, tn2211, un332C
If R10 or R11 the serial number on the un332 is matched with your RFA license file.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting
 
Sorry That link PBXTech posted just pulls up a blank page... I'd love to have the maintenance Doc for this switch If you guys have a working link...
 
TGIF Guys!

I physically locked both SPE-a and SPE-b over to the A side which then lit an LED and actually change status to locked SPE-A in <status SPE>

I found out I needed to put terminal in the standby port in back of cabnet to see what SPE-B was up to. After removing disk drive and swapping MO disks from A into B I powered back up.

At this point I was instantly thrown into prompt

<Locked SPE-B>_

Where I ran the (T) command for run all 1-99 tests

I ran the test 2 times and it stopped at,
Test Time Limit Exceeded for test
"Memory Board 3 S/D Bit Test"

which cut off the rest of the tests

Should I order a replacement: TN1650B (Memeroy 32MB)V4

and how exactally the same as the one in SPE-A does it need to be?




 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top