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Error Save Translation? 2
- Thread starter Eswift88
- Start date
- Thread starter
- #3
Total Noob with Definity.
Should have asked what commands should I use to start troubleshooting... What TN Card is the Flash card in?
What is the SPE? maybe a quick overview on the Definity duplication process might help me.
What I'm looking at is a Definity 10 Cabnet monster...
Should have asked what commands should I use to start troubleshooting... What TN Card is the Flash card in?
What is the SPE? maybe a quick overview on the Definity duplication process might help me.
What I'm looking at is a Definity 10 Cabnet monster...
- Thread starter
- #4
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1
- #5
Check the PPN (cabinet 1). You’ll see carrier A just above the fans, then B above that. Those are your SPE A and SPE B respectively.
You should see on the far right of those carriers a TN2211. Those will be your removable media drives (magneto optical discs). There will be a button on those drives to eject the MO (magneto optical) discs. Try to eject them. They should eject a quarter of the way. you will want to then insert them back in by either pushing the disc in with one finger in the middle of the edge or use two fingers with equal pressure on the top and bottom of the edge. make sure they seat properly and get accessed by the system by looking to see if the light on the actual drive lights up meaning that it's accessing the drive (just like the light on a floppy drive in your PC).
Once that all completes, run the command 'list config software long'. It will take a minute or so to run. What this is doing is reading the switch translations in the 4 memory cards, the hard drive, and the MO drives. You’ll have two pages of information when this completes. Check the software load against each other.
Now you will run the command 'save trans'. This backs up what is in active memory to the hard drive. After this completes, you will run the command 'back disc both full'. This takes what is on the hard drive and puts it on the MO discs.
If all goes well, you won't get any errors. And when you complete both the save command and the backup command, run the command 'test store data long'. All should be well at that point.
Post back with any issues/problems/questions.
You should see on the far right of those carriers a TN2211. Those will be your removable media drives (magneto optical discs). There will be a button on those drives to eject the MO (magneto optical) discs. Try to eject them. They should eject a quarter of the way. you will want to then insert them back in by either pushing the disc in with one finger in the middle of the edge or use two fingers with equal pressure on the top and bottom of the edge. make sure they seat properly and get accessed by the system by looking to see if the light on the actual drive lights up meaning that it's accessing the drive (just like the light on a floppy drive in your PC).
Once that all completes, run the command 'list config software long'. It will take a minute or so to run. What this is doing is reading the switch translations in the 4 memory cards, the hard drive, and the MO drives. You’ll have two pages of information when this completes. Check the software load against each other.
Now you will run the command 'save trans'. This backs up what is in active memory to the hard drive. After this completes, you will run the command 'back disc both full'. This takes what is on the hard drive and puts it on the MO discs.
If all goes well, you won't get any errors. And when you complete both the save command and the backup command, run the command 'test store data long'. All should be well at that point.
Post back with any issues/problems/questions.
mikeydidit
IS-IT--Management
Can you log in and use this command? "newterm" then hit enter to return. This gives you the flavor G3 you have and the version of software. That will determine how this is backed up.
When is the last time you helped someone, just because you were able to?
For the best response to a question, read faq690-6594
When is the last time you helped someone, just because you were able to?
For the best response to a question, read faq690-6594
- Thread starter
- #8
Searching this great site I found some commands to run...
Definity Flavor is
System: G3rV11 Software Version: R011r.03.2.536.1
Status Spe
PROCESSOR COMPLEX
Duplicated? yes
SPE Selected: spe a locked active
Standby Busied? no
Standby Refreshed? no
Standby Shadowing: off
Standby Handshake: down
Recent Spontaneous Interchange? no
SPE-A SPE-B
Mode: active Mode: standby
Select Switch: spe a Select Switch: spe a
Major Alarms: 0 Major Alarms: 3
Minor Alarms: 0 Minor Alarms: 0
Warning Alarms: 2 Warning Alarms: 2
State of Health: functional State of Health: partially
R-Media State: in-service R-Media State: out-of-service
Disk Present? yes Disk Present? yes
Disk State: in-service Disk State: out-of-service
I physically locked it to A on the cards...
I also ran test spe-standby
Port Maintenance Name Name Test No. Result Error Code
01B STBY-SPE 855 FAIL 1321
All other tests are Abort or pass
Definity Flavor is
System: G3rV11 Software Version: R011r.03.2.536.1
Status Spe
PROCESSOR COMPLEX
Duplicated? yes
SPE Selected: spe a locked active
Standby Busied? no
Standby Refreshed? no
Standby Shadowing: off
Standby Handshake: down
Recent Spontaneous Interchange? no
SPE-A SPE-B
Mode: active Mode: standby
Select Switch: spe a Select Switch: spe a
Major Alarms: 0 Major Alarms: 3
Minor Alarms: 0 Minor Alarms: 0
Warning Alarms: 2 Warning Alarms: 2
State of Health: functional State of Health: partially
R-Media State: in-service R-Media State: out-of-service
Disk Present? yes Disk Present? yes
Disk State: in-service Disk State: out-of-service
I physically locked it to A on the cards...
I also ran test spe-standby
Port Maintenance Name Name Test No. Result Error Code
01B STBY-SPE 855 FAIL 1321
All other tests are Abort or pass
- Thread starter
- #9
- Thread starter
- #10
Ok tried ejecting the MO disk from the troubled 01B Carrier
with the standby SPE-B... Pushed it back in and got a green flicker nothing major. ran the Command list config software long and got error:
Standby SPE has inadequate health to proceed, for information use 'status spe'
Status SPE
PROCESSOR COMPLEX
Duplicated? yes
SPE Selected: auto
Standby Busied? no
Standby Refreshed? no
Standby Shadowing: off
Standby Handshake: up
Recent Spontaneous Interchange? no
SPE-A SPE-B
Mode: active Mode: standby
Select Switch: auto Select Switch: auto
Major Alarms: 0 Major Alarms: 3
Minor Alarms: 0 Minor Alarms: 0
Warning Alarms: 2 Warning Alarms: 2
State of Health: functional State of Health: not refreshed
R-Media State: in-service R-Media State: out-of-service
Disk Present? yes Disk Present? yes
Disk State: in-service Disk State: out-of-service
with the standby SPE-B... Pushed it back in and got a green flicker nothing major. ran the Command list config software long and got error:
Standby SPE has inadequate health to proceed, for information use 'status spe'
Status SPE
PROCESSOR COMPLEX
Duplicated? yes
SPE Selected: auto
Standby Busied? no
Standby Refreshed? no
Standby Shadowing: off
Standby Handshake: up
Recent Spontaneous Interchange? no
SPE-A SPE-B
Mode: active Mode: standby
Select Switch: auto Select Switch: auto
Major Alarms: 0 Major Alarms: 3
Minor Alarms: 0 Minor Alarms: 0
Warning Alarms: 2 Warning Alarms: 2
State of Health: functional State of Health: not refreshed
R-Media State: in-service R-Media State: out-of-service
Disk Present? yes Disk Present? yes
Disk State: in-service Disk State: out-of-service
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AvayaTier3
Technical User
lock SPE-a active
power down SPE-b
put your removable media optical diskette from SPE-a in SPE-b and unplug the disk drive in SPE-b
Put your SAT terminal in This SPE on the "B" carrier and power up the SPE-b carrier.
Watch the SAT screen for diagnostic messages and make sure all test show PASS. After SPE-b is up you can unlock from SPE-a and status SPE to see if shadowing is now working and SOH shows refreshed.
What you are doing here is loading the exact same load into SPE-b that you have in SPE-a which is required to make shadowing work.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting
power down SPE-b
put your removable media optical diskette from SPE-a in SPE-b and unplug the disk drive in SPE-b
Put your SAT terminal in This SPE on the "B" carrier and power up the SPE-b carrier.
Watch the SAT screen for diagnostic messages and make sure all test show PASS. After SPE-b is up you can unlock from SPE-a and status SPE to see if shadowing is now working and SOH shows refreshed.
What you are doing here is loading the exact same load into SPE-b that you have in SPE-a which is required to make shadowing work.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting
fyi: download this maintenance document for your switch.
You don't have a UN332(B) problem or even a translation writing problem. you've got a shadowing problem like AvayaTier3 said. do what he said to do with regards to 'locking' the SPEs to A (using the little black switch). and follow his instructions from there.
- Thread starter
- #15
AvayaTier3
Technical User
You could read the maintenance manual for the steps.
Move the SAT terminal from SPE-a "active spe" to SPE-b
"this processor"
Make sure the active clock is in SPE-a.
Command: set tone-clock 1a
You don't plug and unplug packs hot in these carriers.
It could cause boards to go bad.
lock both duplication interface switches on SPE-a.
Unplug power unit on right side of SPE-b
Unplug power unit on left side of SPE-b
Unplug disk tn1657
put optical disk from SPE-a in SPE-b tn2211
Plug in power unit on left side of SPE-b
Plug in power unit on right side of SPE-b
Watch the SAT test your SPE-b packs.
After several minutes of testing boards, and loading SPE-b from the optical disk that was in SPE-a, you can move the SAT terminal back to SPE-a "active"
Command: status spe
If shadowing is on and SPE-b is refreshed then you have issues with your original MSS complex in SPE-b
MSS complex is tn1657, tn2211, un332C
If R10 or R11 the serial number on the un332 is matched with your RFA license file.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting
Move the SAT terminal from SPE-a "active spe" to SPE-b
"this processor"
Make sure the active clock is in SPE-a.
Command: set tone-clock 1a
You don't plug and unplug packs hot in these carriers.
It could cause boards to go bad.
lock both duplication interface switches on SPE-a.
Unplug power unit on right side of SPE-b
Unplug power unit on left side of SPE-b
Unplug disk tn1657
put optical disk from SPE-a in SPE-b tn2211
Plug in power unit on left side of SPE-b
Plug in power unit on right side of SPE-b
Watch the SAT test your SPE-b packs.
After several minutes of testing boards, and loading SPE-b from the optical disk that was in SPE-a, you can move the SAT terminal back to SPE-a "active"
Command: status spe
If shadowing is on and SPE-b is refreshed then you have issues with your original MSS complex in SPE-b
MSS complex is tn1657, tn2211, un332C
If R10 or R11 the serial number on the un332 is matched with your RFA license file.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting
- Thread starter
- #17
- Thread starter
- #18
TGIF Guys!
I physically locked both SPE-a and SPE-b over to the A side which then lit an LED and actually change status to locked SPE-A in <status SPE>
I found out I needed to put terminal in the standby port in back of cabnet to see what SPE-B was up to. After removing disk drive and swapping MO disks from A into B I powered back up.
At this point I was instantly thrown into prompt
<Locked SPE-B>_
Where I ran the (T) command for run all 1-99 tests
I ran the test 2 times and it stopped at,
Test Time Limit Exceeded for test
"Memory Board 3 S/D Bit Test"
which cut off the rest of the tests
Should I order a replacement: TN1650B (Memeroy 32MB)V4
and how exactally the same as the one in SPE-A does it need to be?
I physically locked both SPE-a and SPE-b over to the A side which then lit an LED and actually change status to locked SPE-A in <status SPE>
I found out I needed to put terminal in the standby port in back of cabnet to see what SPE-B was up to. After removing disk drive and swapping MO disks from A into B I powered back up.
At this point I was instantly thrown into prompt
<Locked SPE-B>_
Where I ran the (T) command for run all 1-99 tests
I ran the test 2 times and it stopped at,
Test Time Limit Exceeded for test
"Memory Board 3 S/D Bit Test"
which cut off the rest of the tests
Should I order a replacement: TN1650B (Memeroy 32MB)V4
and how exactally the same as the one in SPE-A does it need to be?
i guess that link isn't it either. you'll learn to hate the support website at Avaya (
try this one. its the same as the first one that i posted, but with just http, rather than https
try this one. its the same as the first one that i posted, but with just http, rather than https
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