Error RMX (hiPath 4000 V5) 2

[lhiraman]

Hello,

we are in the process of adding a IPDA shelf to our hi path 4000 switch. The tech said that they need to move cards around to optimize the system. When we backup the database we get the following errors below. Even AMOs won't recognize commands...

Starting Backup (auto SYNC ): 2013-05-26 06:00
version (HBR_RMX): MMMMMMM ##1.0##
prebackup: HBR_RMX (06:00:15)
prebackup script start(HBR_RMX) ...
AREA :scr: not aktive
command: /opt/hbr/rmx/rmx_backup_restore -t data_binary -c pre_backup -a -U
Started at: Sun May 26 06:00:15 EDT 2013
********* RMX : LOGON at 2013/05/26 06:00:15 ONLINE BATCHPROCESSING ********

*** HICOM-Nr: RMX Contract: 00 Name:

S3: LOAD ERROR FOR DATA SUBSYSTEM OF AMO FBTXT
EXCEPTION CODE : H'8442
<CHANGE-FUNCT:SLANG=ENG;

S3: LOAD ERROR FOR DATA SUBSYSTEM OF AMO FUNCT
EXCEPTION CODE : H'8442
< ACT-DSSM:,1,,i;

ACT-DSSM:,1,,I;
H500: AMO DSSM STARTED
F11: DEVICE <:A1H11:> IS NOT ACTIVATED BECAUSE THE DEVICE IS BLOCKED BY
DEPENDABILITY; ACTIVATION IS ONLY POSSIBLE AFTER BLOCK BY DEPENDABILITY
HAS BEEN REMOVED (CHANGE-DSSM)
AMO-DSSM -111 DISK SWITCHOVER
ACTIVATE NOT COMPLETED;
<***** ***** AMO run time 00:00:01 *****

************************* RMX : LOGOFF *************************

*** HICOM-Nr: RMX Contract: Name:
********* RMX : LOGON at 2013/05/26 06:00:17 ONLINE BATCHPROCESSING ********

*** HICOM-Nr: RMX Contract: 00 Name:

S3: LOAD ERROR FOR DATA SUBSYSTEM OF AMO FBTXT
EXCEPTION CODE : H'8442
<CHANGE-FUNCT:SLANG=ENG;

S3: LOAD ERROR FOR DATA SUBSYSTEM OF AMO FUNCT
EXCEPTION CODE : H'8442
< STA-INFO::scr:,S;

STA-INFO::SCR:,S;
H500: AMO INFO STARTED
DEVICE <:SCR:> DOES NOT EXIST
STATUS = H'0001
AMO-INFO -111 FILE INFORMATION
START NOT COMPLETED;
<***** ***** AMO run time 00:00:00 *****

************************* RMX : LOGOFF *************************

*** HICOM-Nr: RMX Contract: Name:
AREA :scr: not aktive
29362: Exit: 5 at: Sun May 26 06:00:20 EDT 2013
prebackup script end (HBR_RMX) (status=5) ...
postbackup: HBR_RMX (06:00:20)
postbackup script start (HBR_RMX) ...
Invalid State (IDLE)
command: /opt/hbr/rmx/rmx_backup_restore -t data_binary -c post_backup -S 40
Started at: Sun May 26 06:00:20 EDT 2013
Invalid State (IDLE)
29427: Exit: 10 at: Sun May 26 06:00:20 EDT 2013
postbackup script end: HBR_RMX (status=10)
Terminated with error: 2013-05-26 06:00

 

[sbcsu]

OK
CHA-FUNCT:LANG=ENGLISH,SLANG=ENGLISH;

 

[lhiraman]

<CHA-FUNCT:LANG=ENGLISH,SLANG=ENGLISH;
S3: LADEFEHLER BEI DATENSUBSYSTEM FUER AMO FUNCT
EXCEPTIONCODE : H'8442
<

This No good

 

[sbcsu]

Please now try
EINS-DSSM:A1,1;
then
ABF-DDSM:A1,SCSI;

 

[lhiraman]

Ok after the English thing, I did this, what should I do next...the RMX back is still failing


<CHA-FUNCT:LANG=ENG,SLANG=ENG;
CHA-FUNCT:LANG=ENG,SLANG=ENG;
H500: AMO FUNCT GESTARTET

AMO-FUNCT-111 SYSTEM SWITCHES
CHANGE COMPLETED;
<CHA-DSSM:A1,1;
<
<CHA-DSSM:A1,1;
CHA-DSSM:A1,1;
H500: AMO DSSM STARTED

AMO-DSSM -111 DISK SWITCHOVER
CHANGE COMPLETED;
<DEA-DSSM:A1,1;
DEA-DSSM:A1,1;
H500: AMO DSSM STARTED
H16: PARTITION FOR UNIXWARE FILESYSTEM
SYSTEM ID H'12 EXISTS ON HARD DISK
H16: PARTITION FOR UNIXWARE FILESYSTEM
SYSTEM ID H'63 EXISTS ON HARD DISK
H16: PARTITION FOR UNIXWARE FILESYSTEM
SYSTEM ID H'63 EXISTS ON HARD DISK

AMO-DSSM -111 DISK SWITCHOVER
DEACTIVATE COMPLETED;
<ACT-DSSM:A1,1;
ACT-DSSM:A1,1;
H500: AMO DSSM STARTED
H18: AREA <:A1H1E:> IS ACTIVATED
H18: AREA <:A1H1F:> IS ACTIVATED
H18: AREA <:A1H1G:> IS ACTIVATED
H18: AREA <:A1H1H:> IS ACTIVATED
H18: AREA <:A1H1I:> IS ACTIVATED
H18: AREA <:A1H1J:> IS ACTIVATED
H18: AREA <:A1H1K:> IS ACTIVATED

AMO-DSSM -111 DISK SWITCHOVER
ACTIVATE COMPLETED;

 

[sbcsu]

Well it all looks good now.
What do you mean 'the RMX back is still failing'???

 

[lhiraman]

When I tried running a DR backup I get RMX failed, here is the log:

Starting Backup (manual ): 2013-05-31 14:39
version (HBR_RMX): MMMMMMM ##1.0##
prebackup: HBR_RMX (14:39:43)
prebackup script start(HBR_RMX) ...
AMO: DUMP failed
command: /opt/hbr/rmx/rmx_backup_restore -t data_dr -c pre_backup
Started at: Fri May 31 14:39:43 EDT 2013
26419: :SCR: size is 2047 MB.
26419: :SCR: size is greater than 701 MB. :SCR: area will be used.
********* RMX : LOGON at 2013/05/31 14:39:45 ONLINE BATCHPROCESSING ********

*** HICOM-Nr: RMX Contract: 00 Name:

S3: LOAD ERROR FOR DATA SUBSYSTEM OF AMO FBTXT
EXCEPTION CODE : H'8442
<CHANGE-FUNCT:SLANG=ENG;

S3: LOAD ERROR FOR DATA SUBSYSTEM OF AMO FUNCT
EXCEPTION CODE : H'8442
< ACT-DSSM:,1,,i;

ACT-DSSM:,1,,I;
H500: AMO DSSM STARTED
H18: AREA <:A1H1I:> IS ACTIVATED
AMO-DSSM -111 DISK SWITCHOVER
ACTIVATE COMPLETED;
<***** ***** AMO run time 00:00:01 *****

************************* RMX : LOGOFF *************************

*** HICOM-Nr: RMX Contract: Name:
********* RMX : LOGON at 2013/05/31 14:39:47 ONLINE BATCHPROCESSING ********

*** HICOM-Nr: RMX Contract: 00 Name:

S3: LOAD ERROR FOR DATA SUBSYSTEM OF AMO FBTXT
EXCEPTION CODE : H'8442
<CHANGE-FUNCT:SLANG=ENG;

S3: LOAD ERROR FOR DATA SUBSYSTEM OF AMO FUNCT
EXCEPTION CODE : H'8442
< STA-INFO::SCR:,S;

STA-INFO::SCR:,S;
H500: AMO INFO STARTED
AREA NAME : :SCR:
AREA SIZE : H'7FFF0000
FREE ON AREA : H'549FA000
FILES ON AREA : H'00000057
FILE STATUS FINISHED
STATUS = H'0000
AMO-INFO -111 FILE INFORMATION
START COMPLETED;
<***** ***** AMO run time 00:00:01 *****

************************* RMX : LOGOFF *************************

*** HICOM-Nr: RMX Contract: Name:
********* RMX : LOGON at 2013/05/31 14:39:50 ONLINE BATCHPROCESSING ********

*** HICOM-Nr: RMX Contract: 00 Name:

S3: LOAD ERROR FOR DATA SUBSYSTEM OF AMO FBTXT
EXCEPTION CODE : H'8442
<CHANGE-FUNCT:SLANG=ENG;

S3: LOAD ERROR FOR DATA SUBSYSTEM OF AMO FUNCT
EXCEPTION CODE : H'8442
< START-DEL::SCR:SF-BACKUP/,N,N;

S3: LOAD ERROR FOR DATA SUBSYSTEM OF AMO DEL
EXCEPTION CODE : H'8442
<
************************* RMX : LOGOFF *************************

*** HICOM-Nr: RMX Contract: Name:
********* RMX : LOGON at 2013/05/31 14:39:53 ONLINE BATCHPROCESSING ********

*** HICOM-Nr: RMX Contract: 00 Name:

S3: LOAD ERROR FOR DATA SUBSYSTEM OF AMO FBTXT
EXCEPTION CODE : H'8442
<CHANGE-FUNCT:SLANG=ENG;

S3: LOAD ERROR FOR DATA SUBSYSTEM OF AMO FUNCT
EXCEPTION CODE : H'8442
< STA-INFO::SCR:,S;

STA-INFO::SCR:,S;
H500: AMO INFO STARTED
AREA NAME : :SCR:
AREA SIZE : H'7FFF0000
FREE ON AREA : H'549FA000
FILES ON AREA : H'00000057
FILE STATUS FINISHED
STATUS = H'0000
AMO-INFO -111 FILE INFORMATION
START COMPLETED;
<***** ***** AMO run time 00:00:01 *****

************************* RMX : LOGOFF *************************

*** HICOM-Nr: RMX Contract: Name:
********* RMX : LOGON at 2013/05/31 14:39:55 ONLINE BATCHPROCESSING ********

*** HICOM-Nr: RMX Contract: 00 Name:

S3: LOAD ERROR FOR DATA SUBSYSTEM OF AMO FBTXT
EXCEPTION CODE : H'8442
<CHANGE-FUNCT:SLANG=ENG;

S3: LOAD ERROR FOR DATA SUBSYSTEM OF AMO FUNCT
EXCEPTION CODE : H'8442
< DUMP-APS::SCR:SF-BACKUP,,DB,;

S3: LOAD ERROR FOR DATA SUBSYSTEM OF AMO APS
EXCEPTION CODE : H'8442
<
************************* RMX : LOGOFF *************************

*** HICOM-Nr: RMX Contract: Name:
AMO: DUMP failed
26419: Exit: 3 at: Fri May 31 14:39:57 EDT 2013
prebackup script end (HBR_RMX) (status=3) ...
postbackup: HBR_RMX (14:39:57)
postbackup script start (HBR_RMX) ...
Invalid State (IDLE)
command: /opt/hbr/rmx/rmx_backup_restore -t data_dr -c post_backup -S 40
Started at: Fri May 31 14:39:58 EDT 2013
26991: :SCR: size is 2047 MB.
26991: :SCR: size is greater than 701 MB. :SCR: area will be used.
Invalid State (IDLE)
26991: Exit: 10 at: Fri May 31 14:39:58 EDT 2013
postbackup script end: HBR_RMX (status=10)
Terminated with error: 2013-05-31 14:39

 

[sbcsu]

I presume it is in English now?
DIS-DATE;
DIS-CODEW;

 

[lhiraman]

Looks like the unix part when down...how do I bring it back up? Do I just unplug the HiPath (a1) and plug it back in?

 

[sbcsu]

What do you get when you DIS-DATE; and DIS-CODEW;
How do you know the Unix part went down
You should not unplug anything -
you have the hard drive working now
one step at a time

 

[lhiraman]

I can't connect to the switch via IP (last message I saw on the screen UNIX shutting down).

 

[sbcsu]

The unix is probably reloading.
What is the status of the processor cards
do you have a -. (dash dot) on the bottom one?
What is showing on the other Processors?

 

[lhiraman]

I am not by the switch...I can't connect to anything.

 

[sbcsu]

Can you ping the Unix?
Can you go to it and connect a cable to the ADS Processor?
What is the current status?
Are the DATE and TIME Correct?
Is it in CODEWORD?

 

[lhiraman]

Can't ping...

 

[lhiraman]

I am not close to the switch...I was just going to have someone unplug the power and plug it back in.

 

[lhiraman]

Ok back up...date and time correct.

DS-CODEW gives:

the licensing messages, etc.

 

[sbcsu]

So all is ok now again??

 

[lhiraman]

yeah...but I still can't run a backup...maybe I need to do a restore from the last backup?

 

[sbcsu]

If it was me...
I would not run such scripts to backup the system.
on the ComWin/Expert Access
EXE-UPDAT:BP,ALL;
EXE-UPDAT:A1,ALL;
then do a full REGEN and take that file out it will be a .samtxt file
Also you can backup the individual items of the Unix Assistant via FTP out to a Server/Laptop
That is more than enough for you to be happy with adding on a Remote Shelf.
You could also backup to the compact flash and do a CDBR backup

 

[sbcsu]

I am not close to the switch...I was just going to have someone unplug the power and plug it back in.

If you are shutting down the system you need to deactivate the hard drive first.