Error RMX (hiPath 4000 V5) 2

[lhiraman]

Hello,

we are in the process of adding a IPDA shelf to our hi path 4000 switch. The tech said that they need to move cards around to optimize the system. When we backup the database we get the following errors below. Even AMOs won't recognize commands...

Starting Backup (auto SYNC ): 2013-05-26 06:00
version (HBR_RMX): MMMMMMM ##1.0##
prebackup: HBR_RMX (06:00:15)
prebackup script start(HBR_RMX) ...
AREA :scr: not aktive
command: /opt/hbr/rmx/rmx_backup_restore -t data_binary -c pre_backup -a -U
Started at: Sun May 26 06:00:15 EDT 2013
********* RMX : LOGON at 2013/05/26 06:00:15 ONLINE BATCHPROCESSING ********

*** HICOM-Nr: RMX Contract: 00 Name:

S3: LOAD ERROR FOR DATA SUBSYSTEM OF AMO FBTXT
EXCEPTION CODE : H'8442
<CHANGE-FUNCT:SLANG=ENG;

S3: LOAD ERROR FOR DATA SUBSYSTEM OF AMO FUNCT
EXCEPTION CODE : H'8442
< ACT-DSSM:,1,,i;

ACT-DSSM:,1,,I;
H500: AMO DSSM STARTED
F11: DEVICE <:A1H11:> IS NOT ACTIVATED BECAUSE THE DEVICE IS BLOCKED BY
DEPENDABILITY; ACTIVATION IS ONLY POSSIBLE AFTER BLOCK BY DEPENDABILITY
HAS BEEN REMOVED (CHANGE-DSSM)
AMO-DSSM -111 DISK SWITCHOVER
ACTIVATE NOT COMPLETED;
<***** ***** AMO run time 00:00:01 *****

************************* RMX : LOGOFF *************************

*** HICOM-Nr: RMX Contract: Name:
********* RMX : LOGON at 2013/05/26 06:00:17 ONLINE BATCHPROCESSING ********

*** HICOM-Nr: RMX Contract: 00 Name:

S3: LOAD ERROR FOR DATA SUBSYSTEM OF AMO FBTXT
EXCEPTION CODE : H'8442
<CHANGE-FUNCT:SLANG=ENG;

S3: LOAD ERROR FOR DATA SUBSYSTEM OF AMO FUNCT
EXCEPTION CODE : H'8442
< STA-INFO::scr:,S;

STA-INFO::SCR:,S;
H500: AMO INFO STARTED
DEVICE <:SCR:> DOES NOT EXIST
STATUS = H'0001
AMO-INFO -111 FILE INFORMATION
START NOT COMPLETED;
<***** ***** AMO run time 00:00:00 *****

************************* RMX : LOGOFF *************************

*** HICOM-Nr: RMX Contract: Name:
AREA :scr: not aktive
29362: Exit: 5 at: Sun May 26 06:00:20 EDT 2013
prebackup script end (HBR_RMX) (status=5) ...
postbackup: HBR_RMX (06:00:20)
postbackup script start (HBR_RMX) ...
Invalid State (IDLE)
command: /opt/hbr/rmx/rmx_backup_restore -t data_binary -c post_backup -S 40
Started at: Sun May 26 06:00:20 EDT 2013
Invalid State (IDLE)
29427: Exit: 10 at: Sun May 26 06:00:20 EDT 2013
postbackup script end: HBR_RMX (status=10)
Terminated with error: 2013-05-26 06:00

 

[lhiraman]

I think this is causing the error...How do I fix this?

A1H6A STATUS : B L O C K E D B Y A M O A1H6E STATUS : B L O C K E D B Y A M O A1H6F STATUS : P R E S E N T A1H6G STATUS : B L O C K E D B Y A M O A1H6H STATUS : P R E S E N T A1H6I STATUS : P R E S E N T
[rmx_mod:25962] Gran=512

 

[lhiraman]

From AMOS this is what I get no commands work:

S3: LOAD ERROR FOR DATA SUBSYSTEM OF AMO FBTXT
EXCEPTION CODE : H'8442
<
M1: KEIN KOMMANDO GEFUNDEN
HicomLanguage=German
<ABFRAGEN-VEGAS:LIST=KURZ,HWMOD=SWU&ADS;
S3: LADEFEHLER BEI DATENSUBSYSTEM FUER AMO VEGAS
EXCEPTIONCODE : H'8442
<ABFRAGEN-ANSU;
S3: LADEFEHLER BEI DATENSUBSYSTEM FUER AMO ANSU
EXCEPTIONCODE : H'8442
HicomVariant=default

<M1: KEIN KOMMANDO GEFUNDEN
<CHANGE-FUNCT:SLANG=ENG;
S3: LADEFEHLER BEI DATENSUBSYSTEM FUER AMO FUNCT
EXCEPTIONCODE : H'8442
Switched HicomLanguage to English

 

[sbcsu]

TRY IN COMWIN
CHA-DSSM:A1,1;
DEA-DSSM:A1,1;
ACT-DSSM:A1,1;

 

[lhiraman]

I don't have comwin. Commands does not execute from Expert mode. I can connect via assistant and puttty

 

[sbcsu]

ComWin is Expert Access
Log on to ComWin/Expert Access

CHA-DSSM:A1,1;
DEA-DSSM:A1,1;
ACT-DSSM:A1,1;

Let me know what each command says in reply, thanks

 

[lhiraman]

It doesn't seem to recognize the commands...don't even know what is going on...maybe the Hard drive is done?

 

[lhiraman]

<CHA-DSSM:A1,1;
M5: VERB FUER NOUN NICHT MOEGLICH


That is what I get

 

[sbcsu]

OK
This will work so:

CHA-FUNCT:REGIN=Y,SLANG=ENG;
CHA-DSSM:A1,1;
DEA-DSSM:A1,1;
ACT-DSSM:A1,1;

 

[lhiraman]

I get this error now...I called Siemens support and they said they will ship me a new hard drive and then send a tech out.

 

[lhiraman]

CHANGE COMPLETED;
<CHA-DSSM:A1,1;
CHA-DSSM:A1,1;
H500: AMO DSSM STARTED
F08: DEVICE <:A1H11:> IS NOT BLOCKED BY DEPENDABILITY

AMO-DSSM -111 DISK SWITCHOVER
CHANGE NOT COMPLETED;

 

[donb01]

But it's not blocked by dependability - the system says it's blocked by AMO, which means you need to activate it manually. It's been so long now I'll probably have to dig out the book to remind myself...

Try ACT-DSSM:a1,1;

But that would be too easy....

 

[sbcsu]

Yeah now that the system is in English - try the ACT-DSSM:A1,1;
let us know how you get on

 

[lhiraman]

It's back to foreign language again...

 

[sbcsu]

CHA-FUNCT:SLANG=ENG;

 

[lhiraman]

<CHA-FUNCT:SLANG=ENG;
S3: LADEFEHLER BEI DATENSUBSYSTEM FUER AMO FUNCT
EXCEPTIONCODE : H'8442

No good...

 

[sbcsu]

EINS-DSSM:A1,1;

 

[lhiraman]

EINS-DSSM:A1,1;
H500: AMO DSSM GESTARTET
F11: GERAET <:A1H11:> WURDE NICHT EINGESCHALTET, WEIL DAS GERAET
SICHERHEITSTECHNISCH GESPERRT IST; EINSCHALTEN IST ERST NACH AUFHEBUNG DER
SICHERHEITSTECHNISCHEN SPERRE MOEGLICH (AENDERN-DSSM)

AMO-DSSM -111 DEVICE SWITCH SERVICE MODULE
EINSCHALTEN NICHT DURCHGEFUEHRT;


I have no clue what that mean...how do it get it to English?

 

[sbcsu]

OK Now
You dont need it in english yet
Just put in and let me know
AEND-DSSM:A1,1;

 

[lhiraman]

<AEND-DSSM:A1,1;
AEND-DSSM:A1,1;
H500: AMO DSSM GESTARTET

AMO-DSSM -111 DEVICE SWITCH SERVICE MODULE
AENDERN DURCHGEFUEHRT;