Error printing with Distiller using Acrobat5.0 running WinXP

[JAM2000]

When I try to print a file using distiller (or writer) I get the following error log file.

%%[ Error: undefined; OffendingCommand: setdistillerparams; ErrorInfo: CalCMYKProfile U.S. Web Coated (SWOP) v2 ]%%
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
Error accessing color profile: U.S. Web Coated (SWOP) v2
%%[ Warning: PostScript error. No PDF file produced. ] %%

Any ideas on what to do would be greatly appreciated.

Thanks

 

[Eggles]

What program are you trying to create the PDF from? The error message implies a problem with graphics - specificaly colour in the graphics. And if the document contains graphics, DO NOT use Writer - it was designed for text-only documents and does not handle any sort of graphics particularly well. So provide a bit more info - authoring program, types of graphics included (TIF, EPS etc. full colour, greyscale) and we may be able to help.

 

[JAM2000]

I have tried printing Word doc's with all text, excel spread sheets with text, single line borders and some cells shaded grey, also some autocad line drawings. None of the things I tried to print had graphics.

FYI
When I installed winxp (from win98) any pdf I would open was unable to find some fonts and distiller was missing from the printer selection. I reinstalled acrobat and it didn't help. I tried to remove acrobat with add/remove from windows and came up with an error and it would not remove it. I then used the manual remove of the program from adobe's web site and reinstalled it and was able to views files fine and the distiller came back.

Just to be sure about what i'm tring to covert i now made a word doc with just "Test PDF" and the same error message (below) comes up when trying to use distiller. It didn't come up with an error using writer though.

%%[ Error: undefined; OffendingCommand: setdistillerparams; ErrorInfo: CalCMYKProfile U.S. Web Coated (SWOP) v2 ]%%
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
Error accessing color profile: U.S. Web Coated (SWOP) v2
%%[ Warning: PostScript error. No PDF file produced. ] %%

My main use of acrobat is to covert simple line drawings on a cad program to pdf's.

 

[Eggles]

From the PDF Error database, [

http://www.prepressure.com/ps/dbase/overviewerrors.htm#R-T

]the following seems to be closest to the message you are receiving, and its solution:

As you can imagine, this offending command [setdistillerparams] can show up in Acrobat Distiller if something is wrong with the job settings of the application. To get rid of the error, it pays to take a better look at the error message. The text right after 'ErrorInfo:' should give you a good idea on what to look for.

Solutions

A fairly 'popular' PostScript error in Distiller is %%[ Error: undefined; OffendingCommand: setdistillerparams; ErrorInfo: CalCMYKProfile U.S. Web Coated (SWOP) v2 ]%%. This error is caused by the colour management settings and files of Acrobat. One possible solution is to go to the menu option Acrobat Distiller 5.0 - Settings - Job Options (ebook, print etc) - Color and then set the "Color Management Policies" box to "Leave Color Unchanged"

I hope this helps.

 

[JAM2000]

I think that did it!
Thanks a lot!
Only tested one thing but will try more later.