Error : PEOpenPrintJob(r:\KMS_RPT\CNTRY_CONT.RPT) :

[agupta7]

Hi all,


Has anyone received such an error before and can
advice what needs to be done.

We use Seagate Info 7.

Thanks
Ag

 

[JonRob]

Hi,

We have had similar errors in the past. Our diagnosis is that Info has lost contact with the input and output locations and is trying to map drives.

In our case the solution was that we were running multiple clustered APS's and they where generating too much network traffic thus blocking up the network. Reducing to two APS's only sorted the problem.

 

[JonRob]

Some futher info that may be of use :

We have also got this problem when the C:\ drive on a particular Info Server has filled up with temp files.

On Windows 2000 we reinstalled Windows Service pack2 and got rid of this error also.

Cheers

 

[stubble]

As a rule you should never use mapped logical drive pointers to the report templates. R:\ will mean nothing to the service account. Try replacing the file name with the full UNC path to the report