Hey - Is this NetWorker for Windows? If so, and it's in a workgroup, make sure that the backup servers and clients you're recovering from use the same username and passwords (in the client profile).
ag100 - you name it. With this kind of decription anybody can assume anything. Unfortunately, this can be seen very often in this forum. The best i can remember happened some weeks ago: "We use Legato ..."
How can somebody assume to receive a useful answer if he is not providing essential information? - What is so different with respect to any other areas in his life, that he is not even thinking about it?
No input means no output - it is as simple as that.
605 - I understand where you're coming from, but hopefully, as people get a bit more familiar with what is required to troubleshoot (assuming we have some beginners around), we'll see more of that information up front.
i think it does not really have to do with my nature as this is what one has to do in all areas of life. It is nothing else but natural - if you want somebody's assistance
to help you in whatever situation
- as fast as possible and
- as good as possible
you have to describe the problem as precisely as possible.
Assumptions may be correct but they can fail as well. So i am not demanding something unusual and impossible. The only issue is that we (all of us) cannot investigate a member's system or environment by ourselves - we have to rely on whatever info is provided. And this does not even cover the minimum to 70%.
I do not want to come up with a kind of checklist because in general i like the idea to only describe what is really necessary. However, this must be done at least.
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