Error Message when Starting Routing and Remote Access

[weberbill]

When trying to start routing and remote access on a Windows 2000 server I get the following error...
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Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7024
Date: 9/13/2002
Time: 2:10:58 PM
User: N/A
Computer: PSC1
Description:
The Routing and Remote Access service terminated with service-specific error 16389.
==========================================================
I have read the following KB article and the resolution does NOT work.

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q317158

I have tried removing the server from the server list, rebooting the machine, then adding the server back and configuring. Again, no luck. Thank you in advance for your help.

Bill Weber
bweber@precisionsupply.com

 

[jpm121]

Try this one on for size... not sure if it's the same thing you mention above (different Q#)

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q299013

 

[dougjl]

I am getting this same error as well. What did you find if anything to resolve this?

thanks Doug

 

[dougjl]

I have found the solution for my system that had the exact problem.

This is from the micrsoft BB
try the following steps:
-regsvr32 iassam.dll
-verify the paths and files for IAS logging and make sure the system can access ias.mdb and dnary.mdb files
-get the latest patches.
My system was missing the ias .mdb. When I placed it in the folder (%system root%\system32\ias) and eureka my RRAS started correctly!!!