For version 5.3 on Citrix:
Move CRPE32.DLL from c:\windows\system32 to c:\windows\crystal (note that CRPE32.DLL should only be in the Crystal folder).
Add c:\windows\crystal to the PATH environment variable.
This is my preferred method.
Others would suggest copying c:\windows\crystal\*.* to c:\windows\system32 - I do not like this method since it creates duplicate DLLs and it also may create a problem when upgrading Accpac.
I did the steps in your preferred method and got a different error this time:
Description: Error in File \\ckhacc01\Accwin\Program\Accpac\gl53A\ENG\gltrlr1.RPT: Error in formula <param11>. ''[' + PrintNonNull(Trim({?INACTIVE})) + ']'' A number, currency amount, boolean, date, time, date-time, or string is expected here.
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